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Sutton Ford

Matteson, IL

4.4
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,501 reviews

August 28, 2023

They charge me 200. 00 diagnosed fee and couldn't find out what is wrong with the vehicle. That's really WRONG! More

by SALNAV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abe Ascencio
August 28, 2023

I thought the service representative Jessica was very nice and gave me plenty of details about my vehicle. More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Harris
August 27, 2023

Came in for a oil change was told about 1 1/2 hour wait. 4 1/2 hour still there not very happy. More

by jrsh1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quick lane
August 26, 2023

Sutton Ford is the best dealership I have ever done business with!!! Lester made feel like Family!!! Thank you fornthe best experience! More

by evan1da
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittani Ashley Culpepper, Anita Sutton, chuck Yzaguirre, Anthony Taylor, Abe Ascencio, Rashaad Rigsby, Lexie Hayes
August 26, 2023

The works goes up in price everything I'm in there. . Services are over priced Too high More

by spillawyn
Recommend Dealer
Yes
Employees Worked With
Jessica
August 26, 2023

Awesome dealership,, great service, no hassle buying experience, very knowledgeable dealers. i’ve never left a dealer feeling like I won I definitely felt like I won when I left More

by ANTONJMARTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert
August 25, 2023

I bought my first car at Sutton Ford in 2003, and been going there ever since. Great people, nice Dealership, I always get good service fixed right the first time. More

by raykroncke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

The dealership and its rep were great, the final analysis was not. I am a returning customer and will continue so as long as I own a Ford. More

by ROSSI151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
August 24, 2023

Charles was great! Thank you for the great service. Will definitely recommend service department to family and friends. More

by maria.perez041876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Norman
August 23, 2023

Fast service, and friendly Service. Both tech and service writer did a great job, very happy with Sutton More

by PLAZAPETSHOP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Rozak
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