
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Warm, friendly professional employees with exceptional great customer service skills. Relaxing atmosphere. This is my second visit within a couple days. I followed the mechanic's recommendations. great customer service skills. Relaxing atmosphere. This is my second visit within a couple days. I followed the mechanic's recommendations. Sorry, I don't know his name. I'd like to say thanks again. He took care of my vehicle on both visits. Excellent work. Julian's explanations were clea, as well she kept me updated thoughout the process. I just want to say, "Thank you." More
They lied to me about a couple of things. I even told them if I found out I would never come back or send anyone. I hate people who lie. I called today about an issue I was having and was transferred a them if I found out I would never come back or send anyone. I hate people who lie. I called today about an issue I was having and was transferred around and after more than 15 minutes they couldn't find anyone to help. Sutton sucks in my opinion. I should have tried to work harder with Andy at Curry Ford. I have some issues that I'm afraid may not get fixed. Truly disgusted about the entire situation. More
Eric was extremely helpful and so was all of the staff my only complaint is that you all never have loaners and I asked for a car wash and they agreed to the car wash but when i picked my car up it was not c only complaint is that you all never have loaners and I asked for a car wash and they agreed to the car wash but when i picked my car up it was not cleaned More
They charged me a lot of money and didn’t fix the problem the problem still exists and I’m not happy with Sutton Ford they did nothing to compensate me for all the money I paid and the issue still exists. the problem still exists and I’m not happy with Sutton Ford they did nothing to compensate me for all the money I paid and the issue still exists. More
Great service and Jillian was a great customer service rep, she was extremely polite. Jillian was informative. I would bring my car back again. Thanks rep, she was extremely polite. Jillian was informative. I would bring my car back again. Thanks More
I was very pleased with the service that I received on my vehicle. They were professional, quick, and accommodating to all of my needs. It was much appreciated. vehicle. They were professional, quick, and accommodating to all of my needs. It was much appreciated. More
Jillian a great service 👏 Professional...She is very knowledgeable and helpful..I would recommend Sutton Ford Quick lane as the best in the South Suburbs.. knowledgeable and helpful..I would recommend Sutton Ford Quick lane as the best in the South Suburbs.. More
Service and customer appreciation over the top. They treat clients like family...every visit! I'm 26-yr military vet who understands the importance of quality service and relationships. This team delive treat clients like family...every visit! I'm 26-yr military vet who understands the importance of quality service and relationships. This team delivers every time. More
Had a pleasant experience with the purchase of my new car. No pressure sales. I put a down payment on a Saturday and picked it up on Monday. Asked sales to please clean the interior by Monday afterno car. No pressure sales. I put a down payment on a Saturday and picked it up on Monday. Asked sales to please clean the interior by Monday afternoon. Vince assured me it will be clean. Monday afternoon. Pulled up my car and I asked Vince did someone clean it. His replied they said it is clean. As Vince installed the plates my wife and I inspected our newly purchased auto. All cup holders were sticky, driver's door was dirty and there was crumbs on the passenger seat. Vince asked if we would like to have him clean it. Only take 10 minutes. The amount of work needed, it would take a lot longer. We declined. Would have been nice to drive my new car without the remnants of the previous owner all over the interior. We test drove 2 cars that Saturday. Both cars were filthy. In this day and age your used cars should be clean. More
Very Informative, Helpful, Prompt with services. Polite and Clean Building. Definitely have recommended to others that are in need. Appreciate the entire business. Thank you and Clean Building. Definitely have recommended to others that are in need. Appreciate the entire business. Thank you More