
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
Pleasant, clean and safe facility. Customer service from the service desk is exceptional. The service technicians are knowledgeable and efficient. Excellent service at a fair price. the service desk is exceptional. The service technicians are knowledgeable and efficient. Excellent service at a fair price. More
I Am Pleased... My Vehicle Is Running Smoothly... Problem Fixed!!! Melissa Was Very Helpful Informing Me On Follow Up Necessities!!! Thanks Also For Cleaning Interior And Exterior Of My Dirty Little Problem Fixed!!! Melissa Was Very Helpful Informing Me On Follow Up Necessities!!! Thanks Also For Cleaning Interior And Exterior Of My Dirty Little Focus!! More
Great salespeople, nice location, really friendly and willing to negotiate. On the contrary, their advertised prices are much lower than what it will be at the store without disclaimer. willing to negotiate. On the contrary, their advertised prices are much lower than what it will be at the store without disclaimer. More
I just do not remember being told when I arrived about how long the service was going to be. I thought I heard 90 minutes, but I must have been mistaken. I also was not aware that I would be receiving e how long the service was going to be. I thought I heard 90 minutes, but I must have been mistaken. I also was not aware that I would be receiving emails about the progress of the service. It would have helped to have been told to expect the emails to keep me informed of the status. as it is I found out later in the day that I had those status emails. should have been told to expect them. More
Never has let me down with the great quality service. ONLY Ford I go to and call for regardomy vehicle. They keep you updated and try their best to get you in and out as quickly as possible. Never had an ONLY Ford I go to and call for regardomy vehicle. They keep you updated and try their best to get you in and out as quickly as possible. Never had any issues and I've bn with them for a little over a year now. Love them!!!!!! More
Strong customer service and quality professional work. Timelessness in completing job. Great follow up call and text messages. Warm friendly environment and total focus on the customer. Timelessness in completing job. Great follow up call and text messages. Warm friendly environment and total focus on the customer. More
I am a returning customer to Sutton Ford. I return to Sutton Ford because I always receive great customer service and care. Sutton Ford provided a trade in on my vehicle that was a step up from what I Sutton Ford because I always receive great customer service and care. Sutton Ford provided a trade in on my vehicle that was a step up from what I had and was affordable for my budget. I recommend Sutton Ford for all around great service. More
Very prompt service in selecting and finalizing the purchase of my fifth car from this dealership. I keep coming back because my experience with Ford staff has been superb and unmatched by other automo purchase of my fifth car from this dealership. I keep coming back because my experience with Ford staff has been superb and unmatched by other automobile dealerships. More
Poor communication and price gouging. Do not recommend. A repair we were quoted almost $2000 for at Sutton cost $500 at another local garage. And after I complained about being bombarded with texts and email repair we were quoted almost $2000 for at Sutton cost $500 at another local garage. And after I complained about being bombarded with texts and emails I get another request for a review in my email. Well, here ya go. More