Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,494 reviews
March 12, 2020
Excellent service friendly and concerned staff and mechanics. Recommend Sutton Ford to everyone and also great sales staff. Purchase of a vehicle very quick fast mechanics. Recommend Sutton Ford to everyone and also great sales staff. Purchase of a vehicle very quick fast More
by thomas.garrett462
Verified Customer
March 12, 2020
Excellent service from checking in my vehicle, getting a ride to and from work in a TIMELY fashion, to the work that was done quickly and in excellence. The detailed cleaning with the AutoButler made it fee ride to and from work in a TIMELY fashion, to the work that was done quickly and in excellence. The detailed cleaning with the AutoButler made it feel like a brand new vehicle! More
by RONISHAJUANITA
Employees Worked With
Other Employees :
I can't remember the names of the gentlemen who gave me a ride ( man driving a white commercial vehicle, and man driving a black lincoln suv)...both guys deserve 5stars
March 11, 2020
Jamie was very helpful in bringing me up to date on what my car needed. He explained the needs of my car according to the mileage. Thanks Jamie! my car needed. He explained the needs of my car according to the mileage. Thanks Jamie! More
by fanniemay58
Employees Worked With
March 11, 2020
Everyone so nice there and that your employees are very pleasant and the service department always lets me know when something has to be done before they do it to get my OK and I really appreciate that plu pleasant and the service department always lets me know when something has to be done before they do it to get my OK and I really appreciate that plus I like being able to get a ride home so I don’t have to wait there for hours I can come home and I’ll wait and comfort More
by jaglowski29
March 11, 2020
Wonderful car buying experience. Polite, professional and friendly. He got me In the car i wanted at the price i could afford. Thanks for your help. friendly. He got me In the car i wanted at the price i could afford. Thanks for your help. More
by Ahow
Employees Worked With
March 09, 2020
She was great. She was upfront and real and didn’t try to up sell me. She was realistic about the timeframe and took care of all my needs up sell me. She was realistic about the timeframe and took care of all my needs More
by mrbkf87
March 09, 2020
This was our 1st time visiting Sutton Ford to service our vehicle. Our service technician was Melissa and she made our experience a great one! I would highly recommend Sutton Ford to friends. vehicle. Our service technician was Melissa and she made our experience a great one! I would highly recommend Sutton Ford to friends. More
by Kelita
Employees Worked With
March 09, 2020
Sutton Ford Lincoln is a great dealership. The staff is very friendly, helpful, and knowledgeable. I always have a very good experience. The young lady at Quick Lane is amazing, always greets you with a sm very friendly, helpful, and knowledgeable. I always have a very good experience. The young lady at Quick Lane is amazing, always greets you with a smile. The service technicians are great. More
by ladyericka8
Employees Worked With
Other Employees :
The young lady from Quick Lane is always friendly and helpful (5 stars), Allen Taloff
March 09, 2020
Brian's review Nice people in every department. They accepted the out-of-date coupon because I left the current one at home I wish they could pull up the disco Nice people in every department. They accepted the out-of-date coupon because I left the current one at home I wish they could pull up the discounts electronically Thanks, Brian K. Burts More
by brian.burts
Employees Worked With
Other Employees :
Bryan and the Shuttle driver, Cree Lyons, Chatman Farland, Dave Pleckham
