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Sutton Ford
Matteson, IL
4,502 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,502 reviews
July 31, 2023
Jillian is always professional and attentive. Very nice to work with. She always looks to respond to everything unlike Erik who never responded to anything. My problem was that time had to Very nice to work with. She always looks to respond to everything unlike Erik who never responded to anything. My problem was that time had to come back because for whatever reason my phone was apparently not synced or at least correctly and I had to come back. More
by GAS
Verified Customer
July 31, 2023
The blower on my air conditioner only works on three and four now I'm sad. It worked on 1, 2,3 and 4 before I had my conditioner repaired on by the service department. four now I'm sad. It worked on 1, 2,3 and 4 before I had my conditioner repaired on by the service department. More
by 13LUCKYRED
July 31, 2023
Mr. Lester Parker was very prompt and professional in resolving my concerns regarding my vehicle. My vehicle is in and out the same day. I was treated as a valued customer! resolving my concerns regarding my vehicle. My vehicle is in and out the same day. I was treated as a valued customer! More
by rcrens2
Employees Worked With
July 29, 2023
Sutton has always been very professional and friendly and meet all my car need . Thanks Sutton meet all my car need . Thanks Sutton More
by dorothy.garrison
July 28, 2023
I was 13 hours from home and needed a charge pipe clamp tightened on my f250 since I didn’t have the correct tools. After 2 hours of waiting and being charged $75, I was driving back 45 minutes and it popp tightened on my f250 since I didn’t have the correct tools. After 2 hours of waiting and being charged $75, I was driving back 45 minutes and it popped off again. I went to another shop who said it wasn’t put on correctly, after they fixed it, it had no issues all the way home. More
by Bourgeoisfarms
Employees Worked With
Cree Lyons
July 28, 2023
Melissa LeBran is the best. She goes above and beyond for her customers. The gentleman that did the work on my car was excellent and very patient with me and answering all my qu She goes above and beyond for her customers. The gentleman that did the work on my car was excellent and very patient with me and answering all my questions. Thank you More
by LAYNRED0007
Employees Worked With
Melissa Lebran
July 28, 2023
Great customer service understanding all my needs no problem whatsoever. Thank you very much Sutton Ford. problem whatsoever. Thank you very much Sutton Ford. More
by wroberts777
July 26, 2023
This was my first experience at Sutton Ford and I was very impressed with the facility, their inventory, and the staff. Everyone I encountered was very friendly and and outgoing helpful. But most of al very impressed with the facility, their inventory, and the staff. Everyone I encountered was very friendly and and outgoing helpful. But most of all I would like to acknowledge my sales representative Kevin Honeycutt. A real nice guy with a great personality who worked hard to make a deal happen. I will certainly recommend Sutton Ford and Kevin Honeycutt at any given opportunity. Tom McGinnis More
by tom_mcginnis
Employees Worked With
Kevin Honeycutt
July 26, 2023
Knowledgeable service team, prompt service. Good price. Clean facility, friendly people. Clean bathroom. Good coffee. Good price. Clean facility, friendly people. Clean bathroom. Good coffee. More
by gringojo
Employees Worked With
Other Employees :
LaToyta McDonald, Mike Semik, Cree Lyons, Eric Eric
