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Sutton Ford
Matteson, IL
4,497 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,497 reviews
November 21, 2019
Awesome Like always, it was a pleasant experience. I’m always taken care of in the Quick Lane. Some times the wait can be long, but it depends on what is be Like always, it was a pleasant experience. I’m always taken care of in the Quick Lane. Some times the wait can be long, but it depends on what is being done. My Lincoln has been serviced only at Sutton’s. I will continue to bring it there. More
by revlrie
Verified CustomerEmployees Worked With
Other Employees :
Cree Lyons, Allen Taloff
November 20, 2019
It was great I went to see a couple of cars and the salesperson was so great in helping us get a great deal on our car. I definitely would tell any to go there!!!! I went to see a couple of cars and the salesperson was so great in helping us get a great deal on our car. I definitely would tell any to go there!!!!! More
by vigliotti71
Employees Worked With
Jeffery Moyers, Anita Sutton
November 20, 2019
It was good Jamie and his partner did a very good job they know what they’re doing they got it done I’ve been dealing with them for a long time and they did what Jamie and his partner did a very good job they know what they’re doing they got it done I’ve been dealing with them for a long time and they did what they always do More
by mhardyhome1
Employees Worked With
Other Employees :
There was a new girl that was there and the driver who brought me home and pick me up they both didn’t awesome job
November 20, 2019
Great Service Was very pleased with my service and would highly recommend you to anyone who needed to have any service or need to any question answered Thank You Was very pleased with my service and would highly recommend you to anyone who needed to have any service or need to any question answered Thank You More
by tconner52
November 19, 2019
Outstanding, Superb!! I am elated with the service I received! Ten stars!! You have an outstanding staff who value their customers. This is my third vehicle from your store I am elated with the service I received! Ten stars!! You have an outstanding staff who value their customers. This is my third vehicle from your store. More
by brownink5
November 18, 2019
Restored my van and truck back 2 operating standards. Overall excellent service met all the requirements for adding an additional warranty on my 2015 F-250 in extending my warranty for an additional 75 Overall excellent service met all the requirements for adding an additional warranty on my 2015 F-250 in extending my warranty for an additional 75k miles. All my problems were addressed and vehicles are back on the road. More
by johnathan_murray
November 18, 2019
Auto butler Love the auto butler service- just wish that when making an appointment it could be in a more timely manner, example I called and couldn’t get an appo Love the auto butler service- just wish that when making an appointment it could be in a more timely manner, example I called and couldn’t get an appointment for almost two months More
by klingercarla
November 18, 2019
Oil change Everything went well my my service visit, the employees were very friendly and helped me out a lot. I will definitely recommend Sutton Ford for servic Everything went well my my service visit, the employees were very friendly and helped me out a lot. I will definitely recommend Sutton Ford for service More
by kennyp2227
Employees Worked With
November 18, 2019
Brought vehicle in under warranty for oil leak Service dept was very prompt in repairing my vehicle. This is the 3rd time my vehicle has been in for warranty repairs since 6/2019..Only issue I had Service dept was very prompt in repairing my vehicle. This is the 3rd time my vehicle has been in for warranty repairs since 6/2019..Only issue I had was with courtesy shuttle to pick me up to get my repaired vehicle. Was not told it was first come first serve in the morning.until that morning. I could not wait until shuttle was done with other runs, I needed to get to work. Courtesy shuttle did not work for me More
by lisa.witkowski
Employees Worked With
christopher whitehead , Eric Eric, Dave Pleckham
November 18, 2019
Great experience I dropped my car off while I was at work and had a it back before the day was over it came back cleaned and ready to go great service all around I dropped my car off while I was at work and had a it back before the day was over it came back cleaned and ready to go great service all around More
by Tgreybill3
Employees Worked With
