Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Great Dealership!! We were looking at the SUV on line and decided to take it for a test drive. We live 34 miles away but really liked the car on line. We got to the de We were looking at the SUV on line and decided to take it for a test drive. We live 34 miles away but really liked the car on line. We got to the dealership around 7:00 p.m. They close at 9:00 p.m. Test drove it and loved it so we bought the 2018 Ford Escape, and were there till closing, actually it was after closing the the sales rep. took such good care of us. She explained all the details on the SUV before we left to come home, we took it with us that evening. More
Better this time. Service was very quick I like the fact that I was in an out with getting my oil change. Had to wait a little bit to get my car wash. If they could hav Service was very quick I like the fact that I was in an out with getting my oil change. Had to wait a little bit to get my car wash. If they could have went Hanahan that would have been perfect. More
Tire repair It was an oil change and tire repair. Nice job..Great service. SUTTON Ford is our dealership for LIFE. Sutton Ford, offers rides and communicate wi It was an oil change and tire repair. Nice job..Great service. SUTTON Ford is our dealership for LIFE. Sutton Ford, offers rides and communicate with you via text with updates More
Jim's review greeted well, good service, Informed of approximate time to complete job, reviewed items checked. People always courteous. It is nice that they rememb greeted well, good service, Informed of approximate time to complete job, reviewed items checked. People always courteous. It is nice that they remember names and deal with one accordingly. Always a pleasure to work with the staff. More
Terrible Customer Service They charged me $300 to look at my car and tell me to take it some where else to get serviced and I have the premium warranty. They also did not close They charged me $300 to look at my car and tell me to take it some where else to get serviced and I have the premium warranty. They also did not close my hood and it almost blew up on the expressway. They also left their black work gloves in my cup holder. More
Professional Very professional atmosphere on time, customer friendly good quality work. I think returning messages in a timely manner is paramount for returning se Very professional atmosphere on time, customer friendly good quality work. I think returning messages in a timely manner is paramount for returning service, it shows that you are sincere in giving the best customer experience. More
Great Jillian is very proficient and professional and wants the best service for her customers...She deserve a raise for her work ethics and excellent servi Jillian is very proficient and professional and wants the best service for her customers...She deserve a raise for her work ethics and excellent service to the customer at Sutton Ford... Dave Pleckham also has the best interest of the customers.. Lamont Bibbie More
Recall Working with Jamie and your auto butler team is awesome Sutton ford team is great I.i would highly recommend the service at Sutton ford Working with Jamie and your auto butler team is awesome Sutton ford team is great I.i would highly recommend the service at Sutton ford More
Great experience! Everyone that worked with me on purchasing a car, went above and beyond to make my experience memorable. They cared about me as a person and not just Everyone that worked with me on purchasing a car, went above and beyond to make my experience memorable. They cared about me as a person and not just about selling a car. A special thank you to all. More
Sat all day with absolutely NOTHING done my daughter dropped the escape off because of transmission problems, sat there all day then was told they couldnt look at it until next Friday my daughter dropped the escape off because of transmission problems, sat there all day then was told they couldnt look at it until next Friday More