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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
July 01, 2023
I was surprised that they came to my work to fix a recall on my car. They also contacted me several times to make sure this recall was take care of. I think the mobile repair is a great idea. on my car. They also contacted me several times to make sure this recall was take care of. I think the mobile repair is a great idea. More
by Denise
Verified CustomerEmployees Worked With
I do not remember who the tech was
July 01, 2023
Sutton Ford is a very professional helpful and friendly dealership. Always experienced excellent customer service when I’m there. Thank you! dealership. Always experienced excellent customer service when I’m there. Thank you! More
by LyseNicole31
June 30, 2023
I brought it in for reverse trans. prob.you fixed that ,but ever since .the forward trans.has been terrible.your team can't bring the problem up on the screen.so I'm stuck with a lemon. prob.you fixed that ,but ever since .the forward trans.has been terrible.your team can't bring the problem up on the screen.so I'm stuck with a lemon.owing five years of payments .what can be done? More
by bherweck
Employees Worked With
June 30, 2023
Courteous, professional, helpful, and informed. This is a top notch dealership with good people running it. This is a top notch dealership with good people running it. More
by dod233
Employees Worked With
Other Employees :
Nick Shagra General Sales Manager , Anita Sutton, Anthony Sporando
June 30, 2023
Employees are always pleasant and helpful. They take time to explain any and every issue. They take time to explain any and every issue. More
by scott.krysta24
Employees Worked With
June 29, 2023
Quick lane was the best and fastest way to get vehicle maintained. Sutton ford services was quick and excellent. Shoutout to all employees. My number one choice. maintained. Sutton ford services was quick and excellent. Shoutout to all employees. My number one choice. More
by Timothy A
Employees Worked With
Jason Dunkin Scott Jr
June 28, 2023
This is the place I choose to go get my car serviced . Where it was purchased. Thank You. Where it was purchased. Thank You. More
by myrtis3
June 28, 2023
Friendly, helpful and competent Service Center staff. Everyone is focused on good customer service. Appointments are easy to make and customers are eagerly welcomed by appointment or as a walk in. They o Everyone is focused on good customer service. Appointments are easy to make and customers are eagerly welcomed by appointment or as a walk in. They offer a rides from Sutton to home and back to Sutton if the wait time for service is too long or if you're just dropping your vehicle off. All the work is explained and nothing is done without customer approval. Compared to the Ford dealership where the vehicle was purchased, Sutton has proven to be a much better experience. This is why we haven't home back to the orgjnal dealership but keep coming back to Suttkn. Our next vehicle will come from Sutton More
by G2SOTO
Employees Worked With
Other Employees :
Cree Lyons, Eric Eric
