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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
March 20, 2023
Honest friendly service. The team at Sutton has serviced our vehicles for years. And now with my new car I trust them to keep it going as well. The team at Sutton has serviced our vehicles for years. And now with my new car I trust them to keep it going as well. More
by sueanderson15
Verified Customer
March 20, 2023
Excellent service delivered quickly. The Sutton team is friendly and professional. The work is well done. The Sutton team is friendly and professional. The work is well done. More
by gregglunceford@comcast.net
Employees Worked With
March 19, 2023
Good experience everyone was nice. Great customer service! Sales representative took his time with me. I was comfortable and satisfied Great customer service! Sales representative took his time with me. I was comfortable and satisfied More
by LoveLasaundra123
Employees Worked With
March 19, 2023
Was able to find 2 years service warranty on my car. Along with the auto butler. Along with the auto butler. More
by donleycarolyn84@gmail.com
March 18, 2023
The dealership was very helpful, patient and kind. My experience was great! I loved it My experience was great! I loved it More
by NATHANIEL.PRECIOUS
Employees Worked With
March 18, 2023
I wouldn't go back not up front people lots of lies not happy with the so called deal not happy with the so called deal More
by williamsonregina30
Employees Worked With
March 15, 2023
Overall great customer service. Oil change was completed correctly. Not satisfied with the mechanic after replacing lug nuts valve stems they were damaged and not replaced. The mech Oil change was completed correctly. Not satisfied with the mechanic after replacing lug nuts valve stems they were damaged and not replaced. The mechanic or the attendee person who was working on the vehicle never explained that the lug nuts were crushed or damaged or missing. Very much displeased with the receiving back of the vehicle. Had repairs done oil change mini no complaints but this time the mechanic dropped the ball. 3/11/23 . More
by williehenderson105
Employees Worked With
I'm not sure who the lady was in customer service but she done a great job helping me out
