Tamiami Hyundai

I had two service appointments within 2 weeks of each other, one a recall and the other for maintenance. other, one a recall and the other for maintenance. More

From the initial check in with Jamie until the notification that the maintenance was completed, I felt that I was taken care of in a timely manner and kept aware of the process. Car wash was unexp notification that the maintenance was completed, I felt that I was taken care of in a timely manner and kept aware of the process. Car wash was unexpected but really appreciated. More

Three calls unreturned for estimated completion. I’m 35 minutes away depending on traffic. Finally got through to Pawel who said he would tell Jorge to call me. That call never came. I finally got I’m 35 minutes away depending on traffic. Finally got through to Pawel who said he would tell Jorge to call me. That call never came. I finally got a text. It was too late for me to leave because of an appointment. A call alerting me to the estimated completion would have allowed me to get there and back. The clear message here is that customers are not valued. More

Almost 3 hours to get 2nd svc on elantra 2 years old w/6000 +miles. A simple oil change and didn't check tire pressure. We have bought 8 or so cars from this Hyundai dealership, including 2 genesis in w/6000 +miles. A simple oil change and didn't check tire pressure. We have bought 8 or so cars from this Hyundai dealership, including 2 genesis in the past!!! This was the worst service so far. My car was listed in my husband's name although title in my name and no phone number for me. Someone messed up my records big time! Never had this trouble before. There were lots of people waiting for their cars and I was the last one to get mine. I was told the service would take 1 to 1 1/2 hous.....I might have to go somewhere else. Just because we don't own a genesis anymore, doesn't mean I have to put up with this!!! More

Great service in fixing a hard problem. Thanks Linda & Josh and the service team... /Steve Thanks Linda & Josh and the service team... /Steve More

Seems they take in too many vehicles at a time in their service dept. I was told it would be 1 1/2 hrs for a window tint, and another hour to reset Bluelink. I was in there at 9:02 and left at 1:05, with service dept. I was told it would be 1 1/2 hrs for a window tint, and another hour to reset Bluelink. I was in there at 9:02 and left at 1:05, with Bluelink still not reset. So now I need to drive 45 minutes again to get Bluelink reset. Very disappointing. Darla More

We had a great and efficient experience with Vince. Made purchasing our Sonata quick and painless. A great family guy will definitely go back when we need another vehicle. Made purchasing our Sonata quick and painless. A great family guy will definitely go back when we need another vehicle. More

No personal instructions for a complicated car. Friends who bought different brands attended classes. Salesman was new and didn’t know much about Genesis. I assumed a luxurious car like Genesis wou Friends who bought different brands attended classes. Salesman was new and didn’t know much about Genesis. I assumed a luxurious car like Genesis would have power steering wheel, power mirrors, and most importantly, sensors on front and sides for proximity. I would not have bought this car if I’d known it didn’t have sensors. I’m not using my narrow garage; I’m uncomfortable in parking lots. I plan to trade it in a year or two for a Lexus with sensors like I had for over 30 years. Very disappointed. I wanted to pay cash but was told I had to finance for at least 3 months to get deal offered. Realized later dealer made money from interest I had to pay. I am an 80-year-old woman. More

They were the best they responded in a timely manner and always exceeded my expectation always exceeded my expectation More

Jamie was very helpful and informative about my issue. I look forward to having him continue to help me in the future. I look forward to having him continue to help me in the future. More