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Taylor Ford

Taylor, MI

4.7
1,983 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,983 reviews

September 05, 2021

The only issue I had was waiting for my sales person after my appointment time. This was the same day I had an issue with the service department. (That problem has been resolved) More

by MARKCONNER73
Recommend Dealer
Yes
Employees Worked With
John Kovach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Taylor Ford responded

Hello, thank you for leaving us your honest feedback. If you have any further questions, please do not hesitate to contact us!

September 05, 2021

I would recommend Taylor Ford to abosutely Anybody in the whole world, and I mean anybody. Have a good labor day weekend. You too Louis Horger. More

by intouchwithyou86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Horger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Retan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Geletzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Arrowood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Sukel, Danielle Brooks, Dick Miller, Joe Ward
Sep 08, 2021 -

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

September 04, 2021

During this chip shortage we were unable to find a car in Pittsburgh. We were thrilled to find that Taylor Ford had the Ford Bronco Sport that we were looking for. More

by DIANEMESZAROS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Moldovan
Sep 08, 2021 -

Taylor Ford responded

Hi there! Thank you for the kind words. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!

September 03, 2021

My salesman John went above and beyond to make sure that I drove out of there with a car within my budget yet with all of the extras that i wanted so thank you John. More

by DSTONE265
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Taylor Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you for choosing Taylor Ford and we hope to see you again.

September 01, 2021

I recently purchased a low mileage 2018 Ecosport from Josh Hoglin. I pointed out that the front bumper cover was misaligned. Josh told me it was just a matter of adjusting the fit. While working thru th More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Hoglin
Sep 03, 2021 -

Taylor Ford responded

Dear Brian, we sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Jerry Arrowood at 313-216-1520. We look forward to hearing from you.

September 01, 2021

Best customer service I recommend people to come and lease there new ford cars deal with Mike and the Secretaire the best service they give people More

by ZAITERZEE502
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Retan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hayes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Fuchs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Geletzke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Arrowood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Brooks, Dick Miller
Sep 01, 2021 -

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

Sep 02, 2021 -

Taylor Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

September 01, 2021

Frankie and Mike were so caring and compassionate. They treated me like I was family. I informed Frankie that I had recently lost my husband and he said he was going to take good care of me. He and Mike More

by VERNELL1072000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Sep 02, 2021 -

Taylor Ford responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 26, 2021

Mike Sareini saved me I would definitely come back and recommend everyone to the dealership. The facility was super nice and friendly the staff was very Courteous $$$$$$$$$$ More

by ALSAREINI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sareini
Aug 26, 2021 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience. Please let us know what we can do for you in the future. Have a great day!

August 24, 2021

I like doing business at Taylor Ford, I've leased 3 vehicles & purchased a used car in the past 2 yrs. I've always dealt with Alex Ash, he's pleasant & easy to talk to and no pressure salesman, he has More

by MS.DENISE64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ash
Aug 26, 2021 -

Taylor Ford responded

Thank you so much for your thoughtful review, Mr. Denise! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Taylor Ford, enjoy that ride!

Aug 27, 2021 -

MS.DENISE64 responded

Thank you Taylor Ford ⭐⭐⭐⭐⭐

August 24, 2021

Dan Kontour was great and helped with everything we needed. Would definitely come again for repeat business when this lease is completed. Maybe work on the chip shortage for more options. More

by ADBLOOD2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kontour
Aug 26, 2021 -

Taylor Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Taylor Ford, if there is anything else we can do, do not hesitate to contact us!

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