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Taylor Ford

Taylor, MI

4.7
1,983 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,983 reviews

March 01, 2022

Very happy with the Sales and Service. Why I keep going back. Best Ford dealership I have ever worked with. More

by BNICK0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Arrowood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Taylor Ford responded

Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

February 28, 2022

Matt Siskoff gave us exceptional service! Had a wide selection of F-150's to pick from. The most of any Ford dealer! This is my 2nd vehicle from Taylor Ford and WILL go back again when nee More

by JOSUESNYDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Siskoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Taylor Ford responded

Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 28, 2022

Excellent work for Andrew Loutit he brought the vehicle to my house to see truck. Did great job getting everything done in timely matter More

by chrisjr10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

February 26, 2022

Bryan Patton has been my go to salesman for the last 3 leases and he is always helpful and patient. More

by ahdonley82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Bryan. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

February 25, 2022

Taylor Ford has very bad customer service, they kept our Ford Edge ST, for roughly 3 months to repair a oil pan gasket. The did give us a loaner car. A standard edition for fusion car. They would never retu More

by mattspreen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Retan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Taylor Ford responded

Dear Matthew, thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Taylor Ford, we take customer reviews very seriously. Please contact me, Mandy Friday at 313-216-1607. We look forward to working together with you to come up with a solution.

February 23, 2022

The service I received was exceptional! They went above and beyond to get me into a new vehicle. They had cars on the lot to choose from which other dealers do not have. It was a relay g More

by lhomiak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baxter
Feb 24, 2022 -

Taylor Ford responded

Congratulations on your new vehicle! We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2022

Frankie is always a joy to work with. He really cares and goes above and beyond to help with making sure everything is in proper order. I always feel welcome and cared for at this dealers More

by elundak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2022

I had a wonderful experience from start to finish! Matt is the BEST salesman! This is my fifth vehicle from Taylor ford. I wouldn’t go anywhere else More

by JSNEED78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Siskoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Geletzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Taylor Ford responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

February 18, 2022

I've been coming here for years. Thanks for always sending me home in an awesome vehicle! More

by DEMYAN98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Taylor Ford responded

Hi there. Thank you for the kind words. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!

February 17, 2022

They were positive and helpful and communication was good and they explained everything they were doing More

by Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Sukel
Feb 18, 2022 -

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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