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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
2,053 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,053 reviews

June 05, 2024

I FELT LIKE I WAS REALLY APPRECIATED FOR DOING BUSINESS AT TENVOORDE FORD. DEALING WITH DREW B. WAS A REAL TREAT, VERY FINE, SMART SALESMAN!! WELL DONE!! THANK YOU! More

by dsathers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
DREW BROCKMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that you felt appreciated and had a great experience with Drew B. at Tenvoorde Ford. We strive to provide exceptional service to all our customers, and we're glad to hear that reflected in your experience. If you have any further questions or need assistance, feel free to reach out.

June 03, 2024

The crew that worked with me at the dealership were top notch all the way More

by mbruemmer123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
DREW BROCKMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Poehler, Scott Harris
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Jun 04, 2024 -

Tenvoorde Ford responded

Hi, We're thrilled to hear that you had a top-notch experience with our crew at the dealership! Thank you for your feedback. If you have any further questions or need assistance, feel free to reach out.

June 01, 2024

This was the 7th truck I have bought from Tenvorde and all have been a good experience More

by mbacharach1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Tenvoorde Ford responded

Hi, We're honored to have earned your repeat business! Thank you for choosing Tenvoorde Ford once again, and we're delighted to hear that all your truck-buying experiences with us have been positive. If you need anything else or have any questions, feel free to reach out.

June 01, 2024

My car didnt have a jack or tire iron or nothing hold the spare tire in More

by david.ruff55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Harris
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Jun 04, 2024 -

Tenvoorde Ford responded

David – we apologize for the oversight. Scott reached out to you to make sure we get the correct jack and tire iron ordered for you. We sincerely apologize this happened and are revisiting our inspection process so this doesn’t happen again. If you do not get satisfactory service from Scott in the replacement parts, please reach out to the general sales manager Kris via email at kculhane@tenvoordeford.com. Thank you for your business.

May 30, 2024

It was a good experience and was nice to work with people that new what they were talking about More

by chadphillipp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
DREW BROCKMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Tenvoorde Ford responded

Hi Chad, Thank you for your feedback! We're glad to hear you had a good experience and appreciated working with our knowledgeable team. We look forward to serving you again!

Jun 01, 2024 -

Tenvoorde Ford responded

Hi,

May 27, 2024

Didn’t get the cigarette and smoke smell out of the interior of new 2022 f-150! More

by Dmdoyle6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Warren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Poehler, Alex Sanchez
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Jun 04, 2024 -

Tenvoorde Ford responded

Hi, We apologize for the inconvenience. Please contact us so we can assist you further in addressing the cigarette and smoke smell in your new 2022 F-150. We appreciate your feedback and look forward to resolving this issue for you.

May 27, 2024

Justin was extremely helpful when I was faced with having my truck serviced at a dealership that was new to me. He was very informative, helpful and calming. I have spread the word with friends, family and More

by ksm_cpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that Justin provided you with informative and calming service during your truck service visit. We appreciate you spreading the word about your positive experience to friends, family, and coworkers. If you ever need assistance again, don't hesitate to reach out.

May 27, 2024

James was very kind and easy to work with. I would definitely recommend him to anyone. I was never feeling pressured or uncomfortable with our decision to purchase a car. He was genuine and More

by twigtownusa
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES GEDDE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Lochner
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your positive feedback! We're delighted to hear that James provided you with a comfortable and pressure-free experience. We pride ourselves on genuine customer service, and we're glad James exemplified that during your car purchase. We appreciate your recommendation and look forward to serving you again in the future!

May 27, 2024

Very attentive, helpful, informative, conscientious, and follows up after the sale for rput8ne maintenance and just overall satisfaction with the vehicle. I'll he going there for my next car for sure! More

by joew92405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Lochner
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Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your wonderful feedback! We're thrilled to hear that you found our team to be attentive, helpful, and conscientious. We're committed to providing excellent service even after the sale, and we're glad to know you'll be returning for your next car. We appreciate your loyalty and look forward to assisting you again in the future!

May 25, 2024

Service department needs to get back to the customer when there vehicle is done. I seen my vehicle was done and waited 30 minutes and nobody informed me on it and had to go back to service and ask. More

by d_vogel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KELVIN LARSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, We apologize for the inconvenience you experienced with our service department. Your feedback is valuable, and we will address this issue to ensure better communication in the future. We appreciate your understanding and hope to serve you better next time.

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