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Tenvoorde Ford

St. Cloud, MN

4.4
2,053 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,053 reviews

May 25, 2024

Everyone is always polite and keeps me informed on time. They also will reset my gauge on the side to my setting when I ask. More

by happygrandma.dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that our team is polite and keeps you informed throughout your visits. We're always happy to help reset your gauge to your preferred settings. If you need anything else, just let us know!

May 20, 2024

Awesome people! But can never get a hold of them and no responses back ever! Tried to call and leave messaged 3 times now More

by sherydan luttmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kris Culhane
4.0
This rating includes all reviews, with more weight given to recent reviews.
KELVIN LARSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Tenvoorde Ford responded

Hi Sherydan, We're glad you found our team awesome, and we apologize for the difficulty in reaching us. We appreciate your patience and would like to resolve any concerns you have promptly. Please reach out to us again at your earliest convenience, and we'll ensure you receive a response. Thank you for your feedback and understanding.

May 19, 2024

Great place to buy a car. Matt was very knowledgeable and professional. He made the car buying process very easy and enjoyable without feeling pressure to buy or decide righ More

by JessicaS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Tenvoorde Ford responded

Hi Jessica, Thank you for your feedback! We're delighted to hear that you had a great experience at Tenvoorde Ford and that Matt provided knowledgeable and professional service. Making the car buying process easy and enjoyable is our goal, and we're glad we could meet your expectations. If you need anything else, feel free to reach out.

May 19, 2024

First class, I will buy my next vehicles from this deal …. Good select of vehecals More

by Dmdoyle6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Poehler, Alex Sanchez
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your positive feedback! We're thrilled to hear that you had a first-class experience at Tenvoorde Ford and that you plan to buy your next vehicles from us. We strive to offer a good selection of vehicles to meet our customers' needs. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

May 19, 2024

I had a good experience, they took care of all my needs. Thanks tenvorrde ford. More

by jschneider9928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for sharing your positive experience! We're glad to hear that we could take care of all your needs at Tenvoorde Ford. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!

May 18, 2024

He provided excellent customer service. Made things easy to understand. I really Enjoyed working with him More

by issa_rad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your kind words! We're thrilled to hear that you received excellent customer service and found things easy to understand while working with us at Tenvoorde Ford. We're glad to have made your experience enjoyable, and we appreciate your feedback. If you need anything else or have any further questions, feel free to reach out.

May 18, 2024

Good service, Mike is very helpful. Prices are high. Appreciate shuttle service and nice waiting room. More

by JMCDON
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Mike provided you with good service and assistance. We understand your concern about prices, and we appreciate your feedback on that. We're pleased that you found our shuttle service and waiting room to be convenient and comfortable. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Tenvoorde Ford!

May 16, 2024

Alex was great to work with. He was really helpful and knowledgeable about the vehicle. More

by Samantha.stueve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Lochner, Alex Sanchez
Jun 01, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're delighted to hear that Alex provided you with great service and was helpful and knowledgeable about the vehicle you were interested in. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business at Tenvoorde Ford!

May 16, 2024

I was stuck with a $4,500 bill that should have been covered by warranty. The issue was brought up numerous times since the recall was issued on my truck but I was told numerous times there was no issu More

by trippingondaisies
Recommend Dealer
No
Employees Worked With
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

May 14, 2024

I would like to say Thank you to the mechanic that worked on my F350. Mr AJ Johnson. I know my truck is in good hands with AJ. I will always request AJ when bringing a vehicle to Tenvoorde Ford More

by demengeju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Johnson
Jul 03, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that AJ Johnson provided excellent service on your F350. Your trust in AJ and Tenvoorde Ford means a lot to us. We'll make sure he knows about your appreciation, and we look forward to assisting you again in the future!

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