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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
2,053 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,053 reviews

February 14, 2024

Awesome Dealership, Very easy to deal with, First class Employees to deal with, I would recommend them to anyone More

by jeffpeterson781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you, Jeff! We're thrilled to hear that you had an awesome experience with us. Providing a first-class experience for our customers is what we strive for. We truly appreciate your recommendation and look forward to assisting you and anyone you refer in the future!

February 12, 2024

Great person to work with. Very professional, efficient, and easy to work with and good at his job. More

by MAGGIE.MAE.PLANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you, Maggie! We appreciate your feedback and are thrilled to hear that you had a great experience working with our team. Providing professional and efficient service is what we strive for, and we're glad to have met your expectations. If you need anything else in the future, don't hesitate to reach out.

February 12, 2024

It is easy to get in to have work done. The people who work there are always considerate. More

by bruce.geyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Alex Ladino
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you, Bruce! We're glad to hear that you find it easy to schedule service with us and that our team is always considerate. Providing convenience and excellent customer service are top priorities for us. We appreciate your feedback and look forward to continuing to serve you!

February 12, 2024

A decent dealership. I would have liked more communication follow-up on truck options for accessories. My expensive ford mud flaps on my trade-in were not transferabl More

by craig.d.jepperson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jade Aanenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback, Craig. We apologize for any inconvenience regarding the communication follow-up on truck accessories and the issue with the mud flaps. We strive to provide comprehensive support to our customers and ensure their satisfaction. Your comments will be taken into consideration as we continually improve our services. If you have any further concerns, please don't hesitate to reach out to us directly.

February 10, 2024

They were friendly and when I said there was an issue with my backup camera and they didn't find it they tried again and it acted up. They ordered a different one, called when it came in and put it in More

by smilin.native66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name, she was amazing to work with
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're pleased to hear that our team was able to address the issue with your backup camera promptly and efficiently. We appreciate your kind words and are glad we could provide you with awesome service. If you need anything else, please don't hesitate to reach out!

February 10, 2024

My salesman was not very informative or helpful. More interested in selling the vehicle instead of gaining a new customer More

by johncarlson6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stumpf, Miles Poehler
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for sharing your feedback, John. We apologize for any inconvenience caused by your sales experience. Your satisfaction is important to us. Please feel free to reach out to David Rodriguez at drodriguez@tenvoordeford.com for any further assistance or feedback. We appreciate your communication and the opportunity to improve our service.

February 09, 2024

I have been buying from Dan Larson for years. He is easy to work with and always does a great job! More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Lochner
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your continued loyalty, we truly appreciate it! We're delighted to hear that Dan Larson consistently provides you with a great experience. Making the car-buying process easy and delivering excellent service is what we strive for. We look forward to serving you for many more years to come!

February 09, 2024

Berry is an outstanding service rep for Tenvoorde. He's always friendly and knowledgeable and treats us with great respect. More

by Jajkswanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your kind words, we're delighted to hear that Berry has consistently provided outstanding service to you at Tenvoorde Ford. Your feedback is greatly appreciated, and we look forward to continuing to serve you with the same level of excellence.

February 09, 2024

When I talked to the service advisor he said it would be 30-45 minutes; 3 hours later my vehicle was finally put in for a simple oil change. this will never happen again, because I am done. More

by mark_loch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know the name
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for bringing this to our attention, Mark. We apologize for the extended wait time you experienced for a simple oil change. Your feedback is valuable, and we're committed to improving our service. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can address this issue and ensure it doesn't happen again.

February 07, 2024

After a mix-up in scheduling, Mike went out of his way to make sure I was happy More

by JEANANDLLAUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2024 -

Tenvoorde Ford responded

We apologize for any scheduling mix-up, and we appreciate your patience. We're pleased to hear that Mike went above and beyond to ensure your satisfaction. At Tenvoorde Ford, customer happiness is our priority, and we're grateful for the opportunity to make things right. If you have any further concerns or questions, please feel free to reach out.

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