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Tenvoorde Ford

St. Cloud, MN

4.4
2,052 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,052 reviews

May 25, 2022

Friendly and answered all my questions I had for them. Even showed and helped me set up an App for your rewards program. I l’ll be back. Thanks again…… More

by gcspoden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
May 26, 2022 -

Tenvoorde Ford responded

Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

May 25, 2022

Taylor is super knowledgeable and helpful. I would recommend him if you are looking for a vehicle. More

by Dgfrein
Recommend Dealer
Yes
Employees Worked With
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Tenvoorde Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 25, 2022

Nice people to work with nice car and suv they do what they can do what they can do to help More

by joecat6969
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Tenvoorde Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

May 24, 2022

I put $10,000 down on a vehicle and bought $1,200 in accessories and and they couldn’t even take the steps off the truck When I asked multiple times…..also sold me a vehicle with a broken windshield ha More

by ABREGOTONY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hayden Mell
May 26, 2022 -

Tenvoorde Ford responded

We are sorry for your experience. We did tell you that if the running boards would not come off, we would not torch cut them off. Because we live in Minnesota and the vehicle is 7 model years old, the running boards were rusted underneath, so the bolts would not come off with the high impact drill. We did not notice the chip in the very upper passenger side near the roof of the vehicle, so we did what your insurance would have done, which is fill the chip. Insurance companies do not replace windshields unless the chip is in the drivers line of sight and we follow the same practice. We could have done a better job matching the touch up paint color. If you would like us to either provide you with your own paint or if you want us to reapply the proper color, please reach out to Hayden to schedule that. Again, we apologize for your experience and wish things had gone differently. If you would like to discuss the situation further please contact the general manager David Rodriguez 320-251-0540

May 21, 2022

I wouldn’t recommend any part of ford even to my worst enemy!! Vehicle always leaves with more problems then originally brought in with. More

by JBRICKWEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Tenvoorde Ford responded

We truly appreciate your honest feedback. We hope you are willing to give us another chance. Please reach out to Phil Waxon at pwaxon@tenvoordeford.com so we can work towards a resolution.

May 20, 2022

I have the best experience when I visit Tenvoorde Ford. I have bought two vehicles from them and exceptional service from all departments. Thank you! More

by SAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zachary Stumpf
May 23, 2022 -

Tenvoorde Ford responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

May 20, 2022

Communication between who was servicing my car and myself was spotty at best, problems arose that were not predicted, and I didn't have access to my car for over a week, and the majority of that week, I had More

by daniel.jones6554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Hoeschen
May 23, 2022 -

Tenvoorde Ford responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact Phil Waxon at pwaxon@tenvoordeford.com so we can work with you to make this right.

May 19, 2022

No real explanation on why warranty work was going to cost me 800 dollars. Even when FMC couldn't give me answer either they suggested going to another dealership More

by TBDUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
May 23, 2022 -

Tenvoorde Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to Phil Waxon at pwaxon@tenvoordeford.com at your earliest convenience to discuss how we can turn your experience into a positive one.

May 24, 2022 -

TBDUKE responded

Great staff always friendly and professional only complaint was warranty work was to cost me 800 dollars at abra autobody after fms granted around 1300 dollars to have it repaired. Another very reputable body shop in st.cloud can do the repair for 750 dollars

May 19, 2022

I’ve bought plenty of vehicles from Tenvoorde and everything went smooth and efficient. Great people! Great place! More

by jlangdok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Tenvoorde
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lundgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Tenvoorde Ford responded

Thank you for choosing Tenvoorde Ford as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 17, 2022

Staff is nice and they work quickly. Waiting area is fine for this environment They did run out of water. More

by optguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Tenvoorde Ford responded

We appreciate your positive review of your recent experience with us! We hope to be of service to you again in the future.

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