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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,247 Reviews

1,247 Reviews of Tenvoorde Ford - Service Center

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October 12, 2024

Everyone was very polite - made car buying a nice experience. Made sure we had everything we needed and kept us informed on what was happening More

by onecentsmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Tenvoorde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES GEDDE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Lochner
Oct 15, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're thrilled to hear that your car-buying experience at Tenvoorde Ford was pleasant and that our team kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!

October 10, 2024

I've always had wonderful services from your service. Always pleasant and helpful.They were incredibly receptive to my questions. More

by Kedir Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Tenvoorde Ford responded

Thank you for your kind words, Kedir! We're thrilled to hear that you consistently receive wonderful service from Tenvoorde Ford. Our team is always here to help and answer any questions you may have!

September 28, 2024

They where very good at helping me with my vehicle when the dealership that I bought it from would not work with me. Long story short thanks. More

by vikesalwaysrule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Tenvoorde Ford responded

Hi, Thank you for sharing your experience! We're glad we could assist you with your vehicle when others couldn't. Your satisfaction means a lot to us!

September 27, 2024

It is a auto dealer in St Cloud that sells Fords, hopefully you have figured out that I hate being bugged about surveys More

by fivejs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember who helped me, I assume whoever it was it was their job
Sep 29, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We understand your preference and appreciate your honesty. If there's anything else we can assist you with, please don't hesitate to reach out!

September 23, 2024

They were there when I needed them to be there. That was a good thing. More

by jersmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Tenvoorde Ford was there for you when you needed us. Your satisfaction is our priority!

September 22, 2024

Service was quick and cost was as quoted. Always have service done here when in the area. More

by mhawkinsfamily
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that you had a quick service experience and that the cost met your expectations. We appreciate your loyalty and look forward to seeing you again at Tenvoorde Ford!

September 22, 2024

Good fair good fair good fair good fair good good good fair fair good good More

by ihunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Tenvoorde Ford responded

Thank you for the 5-star rating! We appreciate your support and look forward to serving you again at Tenvoorde Ford!

September 20, 2024

Maddie knew why I was there and got me in on time and told me how long it would be More

by tolson3716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Maddie at Tenvoorde Ford was attentive and got you in on time. We appreciate your support!

September 19, 2024

During the purchase I requested any of the service records that you have. Or any service work you performed prior to adding the car to the lot for sale. I did not receive any of this information. I f More

by harlanpotvin
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lochner, Ashley Olson
Sep 24, 2024 -

Tenvoorde Ford responded

Monica, please reply with the following: Harlan, we are sorry the service records for the certified pre-owned vehicle you purchased were never given to you. We will have Ashley send those to you right away. Thank you for your business and we look forward to assisting you in the future. If you have any more questions regarding your purchase, please contact our general sales manager Kris Culhane via email at kculhane@tenvoordeford.com

September 18, 2024

Brought my truck in for the 10 point check and oil change. Mechanic did not properly secure the belly cover which came loose on the way home. The corner tab broke off, making it unable to be resecured More

by lpudlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Tenvoorde Ford responded

Thank you for taking the time to speak with our service manager about your concerns. We appreciate you bringing this to our attention. I'm sorry to hear about the part failure you experienced. Please know that we take these matters very seriously, and we are committed to resolving this issue for you. If you have and further concerns or questions, please reach out Craig at cschaefer@tenvoordeford.com

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