Tenvoorde Ford - Service Center

Very good communication and very friendly They kept us informed and updated and got our vehicle to usin a timely manner. informed and updated and got our vehicle to usin a timely manner. More

The service advisor did his best to locate a part to repair my 2023 Ford F150, so it was repaired and I was back on the road in a week so I could continue on a caravan to Alaska. However, I’m broken do repair my 2023 Ford F150, so it was repaired and I was back on the road in a week so I could continue on a caravan to Alaska. However, I’m broken down again in Dawson Creek, British Columbia. VERY DISAPPOINTED with this new truck! I purchased this new truck for the big trip, nothing but trouble! More

The staff here is friendly, knowledgeable, and helpful. They are very good at getting my truck serviced while I wait and they don't mind dealing with my aftermarket extended warranty, which takes some ext They are very good at getting my truck serviced while I wait and they don't mind dealing with my aftermarket extended warranty, which takes some extra time on the phone. More

Chase Olson was extremely helpful, he assisted the staff in troubleshooting and repairing my Ford F350 company truck so I could get on the road right away. I was then able to meet my vehicle demonstration in troubleshooting and repairing my Ford F350 company truck so I could get on the road right away. I was then able to meet my vehicle demonstration in North Carolina on time. I greatly appreciate the hard work. Thank you, Tom Nelson More

After my last oil change we had oil drip onto our garage floor, then within a week the alternator went out on our 2020 Ford F150. The mechanic told us there was oil on the alternator, which was probably th floor, then within a week the alternator went out on our 2020 Ford F150. The mechanic told us there was oil on the alternator, which was probably the cause of it shorting out, otherwise he's never seen a 4 year old Ford alternator fail. I can't prove it was due to the Tenvoorde Oil Change, but relative to the timing of the oil change, oil on the floor and failure of the alternator, suggests someone was sloppy with refilling the oil during the oil change. More

I came in for an oil change and the service tech cracked my oil pan and didn't install the splash guard back properly. I wasn't made aware of this until I found out, several days later, when there was a big my oil pan and didn't install the splash guard back properly. I wasn't made aware of this until I found out, several days later, when there was a big pile of oil on my garage floor. They fixed their mistake but this is now multiple times that a simple oil change hasn't been done correctly from them. More

Once you buy and get your money the won't honor there use car warranty they sent me home with bad breaks the should have been replaced, when they do oil changes the don't do the compete job air filter full o car warranty they sent me home with bad breaks the should have been replaced, when they do oil changes the don't do the compete job air filter full of bugs More

Great service and professionalism. Work was done in a timely manner and updates were regular. Work was done in a timely manner and updates were regular. More

Justin Erwin has always handled all my truck repairs professionally and promptly. He strives to make sure the repair is done right the first time which I and know others he has helped greatly appreciate professionally and promptly. He strives to make sure the repair is done right the first time which I and know others he has helped greatly appreciate. Keep up the great work Justin! Overall the entire staffs customer service at Tenvoorde has been excellent, thank you! More

Barry had been friendly and great with kids. And amazing with communication on what my vehicle needs and costs and time frames. And amazing with communication on what my vehicle needs and costs and time frames. More