All Salespeople
Sales Department
The BMW Store
Cincinnati, OH
1,645 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
January 12, 2026
This is my 3rd lease renewal with BMW store.
Jonathan Kumar was very helpful through out the process and made me feel confident about the BMW vehicle , considering that this is my First in the X
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by mini_pathrose
Employees Worked With
Jack Smith helped me with technical aspects very patiently , Jonathan Kumar, Eric Schaeper
January 11, 2026
I had an exceptional experience with Paul.
He was knowledgeable, patient, and genuinely invested in helping me get exactly what I wanted. The entire process was seamless thanks to him. I also
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by Itzel1610
Employees Worked With
Paul Kolleck, Susan Ward
January 09, 2026
Easy to deal with and provide great service.
I was able to get what I wanted in a timely manner and the new vehicle orientation was very helpful.
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by DMG
Employees Worked With
Paul Kolleck, Susan Ward, Eric Schaeper

















