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Thoroughbred Ford

Kansas City, MO

3.8
364 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers. We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
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8501 N Boardwalk Ave

Kansas City, MO

64154

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Showing 364 reviews

October 18, 2019

Outstanding Service Tim was very accommodating in the service dept. I had taken my mustang in for a recall while visiting my son.Having issues with a previous recall bac More

by Laura T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
October 11, 2019

Service Department I have been taking my car their for service since I bought it in 2015. Adam was the best service rep yet. That is good as I have inquired of other p More

by SugarThang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Barletta
October 10, 2019

Great service I needed new windshield wipers they weren't working properly when I purchased the care and they were replaced free of charge. No questions asked. More

by Janet Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Polsky
October 08, 2019

The service department are very accommodating, quick and friendly. I drive from south Kansas city because I love their service. I drive past other dealers to go to Thorough Bred. More

by Nitta
Recommend Dealer
Yes
Employees Worked With
David "Coach" Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2019

Very pleased with the service I received When there were lights that came on my dash I was very afraid to take it to thoroughbred because of the reviews that I-had read. I called Kevin Adams More

by Cindy M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EricV
October 05, 2019

Although pleased with the immediate days service. It baffles me why I'm never advised of additional service that maybe required shortly while leaving the dealership instead of by email weeks after my se More

by Patriciama54
Recommend Dealer
Yes
Employees Worked With
Kevin Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2019

I sent the Lincoln MKT for service. Oil change and rotation of tires. Very good taking car of my car. They did multi point inspection. Thanks More

by Sam
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2019

All in ALL hands down thoroughbred Ford is simply the best! I bought many new and used and my experience buying my new F250 was easy fun no hassle More

by 2019 F250
Recommend Dealer
Yes
Employees Worked With
George O'Sullivan
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Renner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick and John in service amazing
October 04, 2019

The service department is upfront about all costs that could be involved in services provided. Thoroughbred Ford will alway be my first choice for vehicle needs. More

by lshill63
Recommend Dealer
Yes
Employees Worked With
Harold Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LeRoy Davis - Five Stars, Nick Sherman
October 01, 2019

Great service communication all the way thru the service.. also let you know when your vehicle get done .. thanks Tim for a good experience, also my family go to the service department..? More

by Bug 🐛
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
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