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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,570 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,570 reviews

February 26, 2026

Thank you Ms. Rininger and Tim Lally for taking care of my wife’s car. More

by MRDAP52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2026

Very professional really clean salesman was excellent as stuff I’ve ever worked with. They went out of their way to get me a vehicle. It was very good experience. More

by MICHAELKOT26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Big Jeff McCune
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2026

The warranty work that I had taken care of at Tim Lally Chevrolet was completed correctly and in a timely matter. More

by HZR15W
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Tim Lally Chevrolet responded

We’re happy to hear your warranty service at Tim Lally Chevrolet was handled efficiently and done right. Ensuring a smooth and reliable service experience is what we strive for every day. Thank you for sharing your feedback! Sincerely, Ashley Mulhall CustomerCare@TimLally.com

February 22, 2026

I talked to a greater about my reason for bringing my car in for service. Basic conversation. More

by CN.MARSHALL02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t talk to anyone in service
February 21, 2026

I was very pleased with my service. Matt helped and advise of the steps and was took very good care of me. They assured me that the issue had been fixed, also filled my washer fluid and More

by c.schaeff47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2026

Great dealership All of my concerns were handled in a professional courteous manner Excellent dealership More

by THOMASMORTON05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Measor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Tim Lally Chevrolet responded

It's always so rewarding to hear that we've achieved our goal of providing our customers with the best possible experience. We genuinely appreciate you taking the time to recognize our efforts and for leaving such a fantastic review! Sincerely, Ashley Mulhall CustomerCare@TimLally.com

February 18, 2026

Got a new set of tires and there was a slight rub. Did not sweat it at all, Jim and Matt got it fixed quickly. It is this hometown service that keeps me coming back! More

by WILLIAMJMOORE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2026

They were wonderful, even shared their lunch with me, everybody i met was very nice. More

by Jdrapp29822
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2026

2 hour wait for an oil change with an appointment. Greasy oily fluid all over right side of truck when returned. Terrible experience More

by danpratt17
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Rachel Rininger
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2026

Outstanding service in every way from every person and department!! Thank you very much! Professional, informative, patient, knowledgeable and courteous! More

by BVERLEZ1
Recommend Dealer
Yes
Employees Worked With
Mike Attewell
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