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Tim Lally Chevrolet
Warrensville Hts, OH
1,320 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,320 reviews
June 09, 2025
Everything went well and no issues to report. Rachel Rininger handled everything perfectly and professionally. Rachel Rininger handled everything perfectly and professionally. More
by BLYNN1
Verified CustomerEmployees Worked With
June 09, 2025
Very nice, knowledgeable staff! Adam was gentle and personable and took his time to explain all the vehicle features. Alex made the paperwork signing simplistic. Adam was gentle and personable and took his time to explain all the vehicle features. Alex made the paperwork signing simplistic. More
by Charonda H.
June 06, 2025
Everything went great, i’ve dealt with Tim Lally before in the past. I had one issue in the past. And that was taken care of better than I expected. In this moment in time, I have no problems with Tim Lall in the past. I had one issue in the past. And that was taken care of better than I expected. In this moment in time, I have no problems with Tim Lally. Kim was great. She was excellent. Very professional and very courteous. Easy to talk to. The two gentlemen in the collision department, the one who did the initial estimate and the one who worked in the office, I had no problems. More
by JOETTA1879
June 01, 2025
Great team stayed after closing to complete the deal definitely will be back in 2030 definitely will be back in 2030 More
by JAR19490
May 29, 2025
The entire purchasing experience was great. Arron, Henry and Jim were very helpfull and professional. Arron, Henry and Jim were very helpfull and professional. More
by PATRICIA.GILLAM
Employees Worked With
Other Employees :
Aaron Robertson
May 28, 2025
Joey was knowledgeable and helpful about any questions I had in the purchase process and about the vehicle itself. Would definitely recommend again. had in the purchase process and about the vehicle itself. Would definitely recommend again. More
by ESTEVANLEON
May 27, 2025
Good experience buying our new Tahoe from Tim Lally Chevrolet. Bill Paolella was friendly, helpful, personable. We drove a long distance to pickup out vehicle and they had it waiting, along with all Chevrolet. Bill Paolella was friendly, helpful, personable. We drove a long distance to pickup out vehicle and they had it waiting, along with all the paperwork. Fast and painless. More
by DRAFALSKE
Employees Worked With
May 26, 2025
Always professional and welcoming. A relaxed environment while you are waiting on your vehicle to be serviced. Always comfortable having my vehicle serviced here. A relaxed environment while you are waiting on your vehicle to be serviced. Always comfortable having my vehicle serviced here. More
by RANDOLPH_HOLCOMB
May 26, 2025
My parents have dealt with this dealership for over 20 years. I wanted to continue that relationship and work with such amazing people on buying my first car. years. I wanted to continue that relationship and work with such amazing people on buying my first car. More
by SHANELL.SHAW01
May 23, 2025
Everyone there was very knowledgeable and kind. They all went above and beyond to take care of me and make sure the process was as convenient and smooth as possible. They all went above and beyond to take care of me and make sure the process was as convenient and smooth as possible. More
by WAHUGEL
Employees Worked With
