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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,327 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,327 reviews

June 04, 2016

Good sales person My wife my sister n law and my daughter all purchase cars from Tim lally we always have good customer service .are sales person was very curtious very More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Jun 07, 2016 -

Tim Lally Chevrolet responded

Thank you for providing us with feedback regarding your recent visit, Bruce. Our staff works hard to keep our customers coming back to Tim Lally Chevrolet and it's great to hear of your continued business. Congratulations on your recent purchase and we look forward to seeing you again in the future! Respectfully, Camille Parr cparr@timlally.com

June 04, 2016

Awesome ,warm, great customer service They were nice helped a lot with buying my new car ask for Travis! Also Holly was nice and she helped with plenty. I'm so glad I went here. In plus th More

by Aadams17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Travis Kinnebrew
Jun 07, 2016 -

Tim Lally Chevrolet responded

Aadams, we appreciate you taking the time to leave us a great review! Congratulations on your new car! We are pleased to hear Travis and Holly did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Respectfully, Camille Parr cparr@timlally.com

June 01, 2016

Absolutely Amazing!! My sale team Vidi, Kam ,and Doug worked extremely hard to make sure I was happy and satisfied. They didn't give up on making sure they delivered me a More

by Carlisha.Murray 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam, Doug Ferguson
Jun 02, 2016 -

Tim Lally Chevrolet responded

Thank you Carlisha for your kind words about our Sales Team! Congratulations on your new car. We're proud of the honest and hard work that our team puts in to offer such great customer service! We look forward to the opportunity to work with you again in the future! Warm regards, Camille Parr cparr@timlally.com

May 30, 2016

The BEST I just purchased a new 2016 Equinox from Joe Z. He provided the best customer service. My mother-in-law first bought a car from him, then my mother an More

by SelenaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KAM, Joe Zekanvovic, Holly Vansil
Jun 02, 2016 -

Tim Lally Chevrolet responded

Thank you for the kind words, Selena! We couldn't be happier that you had the best car buying experience here at our dealership and that Joe was there to provide you with knowledgeable and professional service! Thank you again and congratulations on your new 2016 Equinox. Warm regards, Camille Parr cparr@timlally.com

May 30, 2016

Building a relationship Alex and Holly were great! They asked what I wanted and worked with what I had to the best of there ability. I would recommend Tim Lally in Warrensvil More

by Jennyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
May 31, 2016 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to write this review, Jenny. I'm very happy to hear about your positive experience with Alex and Holly. Congratulations on your purchase and if you have any further needs, do not hesitate to come back in for a visit! Best, Camille Parr cparr@timlally.com

May 29, 2016

friendly and enjoyable! Everyone was very friendly and kind in every way possible!made sure that my needs was first, asking me was there anything I need checking with me to s More

by studyfor.2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zekanovic
May 31, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Camille Parr cparr@timlally.com

May 28, 2016

Traverse purchase We purchased a 2016 Chevy Traverse today from Tim Lally Chevrolet. Our sales person Joey Hurtuk treated us like royalty. He helped us through every st More

by Rob and Sylvia Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016 -

Tim Lally Chevrolet responded

Rob and Sylvia, we're happy to hear of your great experience and your positive review means a lot to us. Congratulations on your new Chevy Traverse! We appreciate your feedback and are happy to hear that Joey was able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Camille Parr cparr@timlally.com

May 28, 2016

Appointment - 5/11/16 Recently, my son had trouble starting his car while he was away at college. We had the car towed to Tim Lally Chevrolet for them to diagnose the prob More

by Buffalo Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Malfara
May 31, 2016 -

Tim Lally Chevrolet responded

Frank, we really appreciate you taking the time to leave a review about your experience at our service department. We're glad to hear that Stephanie and our staff went above and beyond to help out with your vehicle needs. Thanks again and if you have any questions about the work that was done please feel free to contact us. Best, Camille Parr cparr@timlally.com

May 27, 2016

So helpful! I would recommend this dealership! Awesome customer service, and so many things to do while you are waiting. Nail salon, movie theatre! All the worke More

by Darslanian3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Holly Vansil
May 31, 2016 -

Tim Lally Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please feel free to call or stop by if there is anything else we can do for you. Best, Camille Parr cparr@timlally.com

May 27, 2016

Great customer service Wonderful experience with excellent hospitality, Holly, Bruce, and Kam made it worth while, Please keep up the great work. I had never met a group of More

by David Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam Wong, Holly Vansil
May 31, 2016 -

Tim Lally Chevrolet responded

David, we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Tim Lally Chevrolet was able to provide you with an unforgettable experience! We look forward to seeing you again in the future. Best, Camille Parr cparr@timlally.com

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