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Tim Lally Chevrolet
Warrensville Hts, OH
1,652 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,652 reviews
June 09, 2026
I was in and out in a decent amount of time. Rachael kept me informed. Rachael kept me informed. More
by PLASTICCANVAS
Verified Customer
June 05, 2026
I had a very good experience at Tim Lally. I had the unfortunate luck of having a car totaled in the recent hail storm. Worked with collision dept and they were great. Because of their service I had the unfortunate luck of having a car totaled in the recent hail storm. Worked with collision dept and they were great. Because of their service I decided to give them a chance to lease me a replacement car. Good job Lynn! Worked with Joey on the lease and agreed to get a Trailblazer. He also was great and easy to work with. Thanks Tim Lally! More
by DENBOB40
June 05, 2026
Very nice people and knowledgeable. I have used this location since they open at this location. The only disappointing part of the service was they use to wash the cars after service, t I have used this location since they open at this location. The only disappointing part of the service was they use to wash the cars after service, that did not happen. More
by DC45MC65
June 03, 2026
My wife made an appointment for an oil change at 11:00 to do a ride-along with a mechanic to identify an unusual sound coming from the engine. She had brought it in prior visits but the mechanic couldn't re do a ride-along with a mechanic to identify an unusual sound coming from the engine. She had brought it in prior visits but the mechanic couldn't replicate it. She finally got out of there at 2:48pm, but only when she put her foot down and indicated she needed to leave. The Service Manager said they couldn't find her so the mechanic did the test drive on his own and not surprisingly, couldn't replicate the sound. This was the whole point of her sitting there was to replicate it for him. They couldn't have looked very hard because she was sitting in their movie area the whole time. Then she was given some excuses of staffing due to vacations, etc. If this is the case they should have planned accordingly. Arguably one of the worst displays of communication and customer service. More
by DAVIDJHAYNES
Employees Worked With
Advisor: IAN TRACEY Technician: RYAN BARTHOLOMEW
June 01, 2026
"Big Jeff" and the team at Tim Lally Chevrolet made the entire sales process easy, and Jeff was the best salesman I have ever worked with. entire sales process easy, and Jeff was the best salesman I have ever worked with. More
by ADAMF1
May 31, 2026
Well so many car dealers yell at you in their ads, play every game to trick you into overpaying, I go back to Tim Lally every time because they treat me fairly and get me a great deal without leaving me fe every game to trick you into overpaying, I go back to Tim Lally every time because they treat me fairly and get me a great deal without leaving me feel like somehow I've been tricked. This is what car dealerships are supposed to be like More
by ANDREWDE
May 30, 2026
Excellent experience all the way around. Thanks to Joey for taking good care of my son on his first vehicle purchase. Thanks to Joey for taking good care of my son on his first vehicle purchase. More
by TLH031
May 30, 2026
I would highly recommend Tim Lally Chevrolet to anyone that needs a car or truck, to buy / lease a vehicle. First class sales and service! that needs a car or truck, to buy / lease a vehicle. First class sales and service! More
by SES4LEO@AoL.COM
May 23, 2026
I had such a wonderful experience with Joey hurtful. The most honest and easy person to work with! The most honest and easy person to work with! More
by ARIEM12
