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Tim Lally Chevrolet
Warrensville Hts, OH
1,677 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,677 reviews
Verified Customer
September 17, 2026
The salesmen and reps were very friendly genuine and professional.what more can you ask of a dealership. professional.what more can you ask of a dealership. More
by DAVIS3810
Employees Worked With
Other Employees :
The salesmen and reps are friendly genuine and professional. That's all you can ask.
September 14, 2026
Great service as usual, and will be back again for next service on my Z06 Corvette! service on my Z06 Corvette! More
by CBROWN540
September 03, 2026
Very comfortable nice employee enjoy the movie room with a great cup of hot tea a great cup of hot tea More
by francestolbert1964
September 01, 2026
I always take my Equinox to Tim Lally's for servicing. They are knowledgeable, professional and efficient. T They are knowledgeable, professional and efficient. T More
by mac72852
Employees Worked With
August 20, 2026
They charged me $40 to move my floor mat, and I have the receipt to prove it. That should get your attention. Do not go here. Please. I have gone there twice with my Chevy Bolt since they supposedly know receipt to prove it. That should get your attention. Do not go here. Please. I have gone there twice with my Chevy Bolt since they supposedly know EVs but both times I’ve had trouble. I was having trouble with the regenerative braking. They charge me $140 for the diagnostic and inspection, which I understand. But then, when they discovered it was just the floormat bumping up against the accelerator, they charge me $40 TO MOVE THE FLOOR MAT. The guy I dealt with treated me with utter contempt, from start to finish. I have put in a call to the service manager, but have yet to hear back. If this review stops at least one person from doing business with Tim Lally Chevrolet, it will be worth it. More
by jkapostasy72
Employees Worked With
Not Listed
August 20, 2026
A plus service best in the business will not go anywhere else. They took great care of me else. They took great care of me More
by curtishenry1954
August 14, 2026
My experience with the team and facility during service was very good. I was disappointed in that I paid to diagnose the problem and order the part to repair. I was not notified that the part came in. was very good. I was disappointed in that I paid to diagnose the problem and order the part to repair. I was not notified that the part came in. I followed up and set an appointment for the repair. I paid for the repair and it did not resolve the issue. The original diagnosis was incorrect. I was offered further diagnosis for an additional $200. My trust has been lost so I have not proceeded to do further diagnosis. Invested to date $300 for diagnosis and install of a $20 part. And still have the issue. More
by mforkapa
Employees Worked With
August 14, 2026
Professional, friendly, customer service oriented, and pleasant atmosphere. Can’t say anything negative at all. pleasant atmosphere. Can’t say anything negative at all. More
by Redbone216
August 10, 2026
The service is great they just didn't wash my car after service this time service this time More
by calvinchavers67
