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Tim Lally Chevrolet
Warrensville Hts, OH
1,603 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,603 reviews
July 28, 2024
Kept us waiting to long for everything. I haven’t car shopped on a long time so it’s probably par for the course. We purchased a used vehicle and it was checked that there was an owners man I haven’t car shopped on a long time so it’s probably par for the course. We purchased a used vehicle and it was checked that there was an owners manual in the vehicle of which there was not. They did rectify the problem though. Other than that I think we had a good experience and everyone was very nice. The used car salesman, Bruce definitely knew the vehicle. More
by JUMBLER5
Verified Customer
July 26, 2024
The staff is professional and friendly. The appointment I had was at 1:30 P.M. The automotive staff immediately addressed my automotive needs. I was able to leave the dealership in an ho The appointment I had was at 1:30 P.M. The automotive staff immediately addressed my automotive needs. I was able to leave the dealership in an hour. I was, pleasantly, surprised that an appointment time was honored, and that my SUV was put into good hands that will result in my return to Tim Lally. More
by LEVI365248
July 25, 2024
Curtius service writer,clean showroom and waiting area. Pretty fast service! There might be more reading material available! Pretty fast service! There might be more reading material available! More
by CHARD
July 25, 2024
I can't say enough about the treatment I have received from everyone at Tim Lalley Chevrolet. Jeff McCune is the best sales person I have ever dealt with, especially in a car dealership. He is VERY frie from everyone at Tim Lalley Chevrolet. Jeff McCune is the best sales person I have ever dealt with, especially in a car dealership. He is VERY friendly and knowledgeable, professional and courteous, and more important - HE LISTENS! It was a pleasure to visit this dealership, from the day I walked in the door unannounced and met Jeff for the first time, until we worked our way through all my questions and concerns, and picked up my new Malibu yesterday. Anthony Paolella was very helpful and the "techie" guy (Alex), as friendly and helpful as everyone else, was a real help in moving the paperwork along. GOOD JOB JEFF! More
by CCONSOLO
July 24, 2024
I would have to say after dealing with my salesman (Miles Bishop) I am completely satisfied with all that he did. He went above and beyond in selling me my new Trax Minna Cimaglia Bishop) I am completely satisfied with all that he did. He went above and beyond in selling me my new Trax Minna Cimaglia More
by MINNA-LEE
Employees Worked With
Miles Bishop
July 23, 2024
This is my 3rd vehicle and my 4th chevy. Matt is always a joy to work with, he is polite and friendly and listens to my concerns. I wish who ever took items out of my glovecompartment lookin Matt is always a joy to work with, he is polite and friendly and listens to my concerns. I wish who ever took items out of my glovecompartment looking for my tire lock box would have tried to put them back, or put on seat not on floor More
by TINAKUYKENDALL20
Employees Worked With
July 23, 2024
I have been with this dealership since 2016, the people are always polite.Its always very clean.They listen to my concern. Sean and Matt are helpful at all times. Sometimes the cost of service can be a lit are always polite.Its always very clean.They listen to my concern. Sean and Matt are helpful at all times. Sometimes the cost of service can be a little expensive and the wait sometimes can be a little long. Thank god for there movie theater especially o those long waits.However, I have no complaints. I live in Avon Ohio and there is Chevrolet dealership right down the street from me in walking distance and I prefer to travel to Tim Lally Chevrolet . More
by ALSTORY50
Employees Worked With
Other Employees :
Jacob Ober 5stars wonderful young man, Jimmy Lamtman, Elliott Parks, Rachel Rininger, Sean Holmes
July 23, 2024
I love these folks. They’re the best! There’s only one Tim Lally Chevrolet They’re the best! There’s only one Tim Lally Chevrolet More
by MLALLY1
Employees Worked With
Other Employees :
Jimmy Lamtman, Rachel Rininger, Sean Holmes
