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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.5
249 Reviews

249 Reviews of Tim Lally Chevrolet - Service Center

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October 19, 2016

Consistent, Competent Service Two days before my last visit I had some work done at Tim Lally. I went home, and the car wouldn't start the next day. I got a jump from my roadside a More

by Gerald F Skillern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A. J. Wagner
Oct 19, 2016 -

Tim Lally Chevrolet responded

Thank you so much for the great review, Gerald! We're happy that our staff was able to help you take care of the issue with your vehicle. We look forward to seeing you next time you visit Tim Lally Chevrolet! Best, Camille Parr cparr@timlally.com

September 14, 2016

Always a pleasant service department experience. The service department is one you can believe in. No selling of anything you don't need or inflating a diagnosis. Much appreciate your dedication t More

by F L Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Sep 22, 2016 -

Tim Lally Chevrolet responded

Thank you for your kind words about our Service Team! We're proud of the honest and hard work that our team puts in to offer such great customer service! We look forward to the opportunity to work with you again in the future! Best regards, Camille Parr cparr@timlally.com

August 24, 2016

Great service! I am more than pleased with Tim Lally Chevrolet and everyone who is part of the service team. Very friendly folks, who addressed me as soon as I walke More

by mamaboo
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Jewett
Sep 01, 2016 -

Tim Lally Chevrolet responded

Hi and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tim Lally Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Camille Parr cparr@timlally.com

August 17, 2016

Car Service The dealership resolved the matter with my vehicle making noise on the passenger's side. I'm very much satisfied and thank you to all who assisted me More

by Rachel Colbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tate
Aug 23, 2016 -

Tim Lally Chevrolet responded

Rachel, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Camille Parr cparr@timlally.com

August 13, 2016

Recall fixed Everyone was very helpful and my car was completed in a timely manner. I would definitly recommend them to any one of my friends and family. More

by Hummer1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 17, 2016 -

Tim Lally Chevrolet responded

Thanks for your perfect review! We are very happy to hear that your service was completed in a timely manner! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Camille Parr cparr@timlally.com

June 08, 2016

Amazing experience. I came in for an oil change and with the help of Joe Z. and Robert Parr, I left with a 2016 Chevy Trax. While looking around I was approached by a sal More

by Taylorsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Jun 09, 2016 -

Tim Lally Chevrolet responded

Thank you for your perfect review. Congratulations on your new 2016 Chevy Trax! We're glad to have Joe and Robert on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Kind regards, Camille Parr cparr@timlally.com

May 28, 2016

Appointment - 5/11/16 Recently, my son had trouble starting his car while he was away at college. We had the car towed to Tim Lally Chevrolet for them to diagnose the prob More

by Buffalo Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Malfara
May 31, 2016 -

Tim Lally Chevrolet responded

Frank, we really appreciate you taking the time to leave a review about your experience at our service department. We're glad to hear that Stephanie and our staff went above and beyond to help out with your vehicle needs. Thanks again and if you have any questions about the work that was done please feel free to contact us. Best, Camille Parr cparr@timlally.com

May 12, 2016

Brought my vehichle in for service do to a collision always a pleasure whether shopping for a new car, bringing friends to get a new vehicle or having my first ever collision repair. major props to Brian More

by Bulldog13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lightner Collision Service Reps Nancy and Joe
May 17, 2016 -

Tim Lally Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales or service experience. We look forward to working with you again! Sincerely, Camille Parr cparr@timlally.com

May 09, 2016

Great I was trying set the music on my smart phone to play on the car radio. I.took the car to the dealer and Devin helped me greatly. He told me every thin More

by Bobbby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
May 12, 2016 -

Tim Lally Chevrolet responded

Thanks for your outstanding review, Bobby! I'm very happy to hear that Devin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Camille Parr cparr@timlally.com

April 30, 2016

Great service Brenda Milliner was great. She remembered me from a few months back. She promised me should would contact me the next time deals were being given and More

by Tawana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany McFarland , Brenda Milliner, Jim "Z" Zabielski, Holly Vansil
May 05, 2016 -

Tim Lally Chevrolet responded

Thank you for your review. We're glad to have Brenda on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Respectfully, Camille Parr cparr@timlally.com

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