Tom Gill Chevrolet

Ryan Popp is an awesome sales specialist,truly cares about his customers. The showroom and service area was spotless, . The entire staff at Tom Gill. Chevrolet in Florence Ky are amazing ! about his customers. The showroom and service area was spotless, . The entire staff at Tom Gill. Chevrolet in Florence Ky are amazing ! More

Matt was an excellent person (and salesman) to work with. He was understanding, got us an excellent deal and ended up helping us out with a delivery nearly 200 miles away to our home due to my wife's nervous He was understanding, got us an excellent deal and ended up helping us out with a delivery nearly 200 miles away to our home due to my wife's nervousness at driving through Cincinnati. I did a lot of research before deciding to purchase my vehicle from here. I test drove at a few other locations before coming to Tom Gill, did a test drive and knew it was the vehicle for me. I was in and out within 2 hours and really appreciate Matt's hard work and communication skills (plus completely relaxed, non-pressured) throughout the process. More

Thank you to Marlon Poole for helping me find the perfect car. The entire staff always does a great job here. car. The entire staff always does a great job here. More

Tyler Earls was great to work with. I did my home work before we went to the dealership. I had a few questions about the vehicle and again during the purchasing process. If Tyler didn't I did my home work before we went to the dealership. I had a few questions about the vehicle and again during the purchasing process. If Tyler didn't know the answer he went and found the answer. Buying a vehicle at Tom Gill is truly a conversation. They make it as stress free as possible. I LOVE working with this staff. We also had our Equinox in for routine service. Austin is terrific! More

Cheyanne was awesome! Professional, not pushy, transparent, helpful, knowledgeable, great selection. Am really looking forward to some of the perks that the dealership giv Professional, not pushy, transparent, helpful, knowledgeable, great selection. Am really looking forward to some of the perks that the dealership gives over time to customers. More

I’m deeply disappointed with my recent experience at Tom Gill Chevrolet. My grandmother visited this dealership with the hope of purchasing a new car, but unfortunately, she felt taken advantage of. The sal Gill Chevrolet. My grandmother visited this dealership with the hope of purchasing a new car, but unfortunately, she felt taken advantage of. The sales team seemed to exploit her lack of familiarity with car buying, pushing her towards decisions that weren’t in her best interest. We were particularly concerned about high-pressure sales tactics, misleading information and the sales person being extremely rude. It’s disheartening to see such practices, especially when dealing with someone as vulnerable as my grandmother. Christian Scothorn was our sales rep and he had zero clue what he was doing and harassed my 75 year old grandma non stop to come and buy the car when he knew we were waiting on the GM friends and family code. I hope this review serves as a warning to others and encourages the dealership to improve its approach to customer service. Everyone deserves to be treated with respect and honesty, regardless of their age or experience. We will never do business with Tom Gill. More

I happened to be in Ohio on business and took a wrong turn one night and ended up at Tom Gill Chevrolet. I had been shopping trucks since June. I have been to all dealerships in Wilmington, Dayton, and C turn one night and ended up at Tom Gill Chevrolet. I had been shopping trucks since June. I have been to all dealerships in Wilmington, Dayton, and Cincinnati except for Tom Gill Chevrolet. So I looked them up on the internet. The finance module on the website was the easiest, most user friendly, and best that I had seen and worked with. This was my very best experience ever buying a car or truck. Fast and professional. No surprises and my expectations were easily met. This is my 7th Chevrolet over the years. Cheyenne made things so easy and fun. She really knows how to get all the paperwork finished quick! She is very knowledgeable and answered all my questions. This dealership is 5 star and I absolutely will travel from North Carolina to trade my wife’s car next year. I was so impressed with the people at all levels at this business. The guys at the head of the road washing dealership cars were super cool, friendly, and accommodating as I drove around in circles deciding which truck I wanted. It’s a home away from home and I highly recommend Cheyenne and Tom Gill Chevrolet for your next purchase. More

Ryan Popp was awesome - made our experience at Tom Gill easy! He is extremely friendly and we had a great buying experience - not high pressure at all. I definitely recommend! Thank you Ryan!! easy! He is extremely friendly and we had a great buying experience - not high pressure at all. I definitely recommend! Thank you Ryan!! More

Tom Gill Chevrolet got us in the car we wanted. Marlon our sales rep was great to work with - we would ask to deal with him again. Marlon our sales rep was great to work with - we would ask to deal with him again. More

Tyler Earls was great to work with. On my first trip to the dealership, I had no intention of making a purchase. I made this clear to Tyler, and he was still more than willing to help On my first trip to the dealership, I had no intention of making a purchase. I made this clear to Tyler, and he was still more than willing to help me out and answer all my questions. He even offered to go get the vehicle I had questions about, even though there were none on the lot at the time. Months later When I was ready to finally make the purchase, Tyler met me and handed me off to Ryan Popp. Tyler was busy already helping another customer. Ryan was great, and Tyler stopped by several times to check on me. Very impressed with the entire sales team at Tom Gill Chevrolet. More