Tom Pappas Toyota

Jim is outstanding! He went above and beyond to find the exact car I wanted. We love him!! This is our second vehicle through Jim, we will be back. exact car I wanted. We love him!! This is our second vehicle through Jim, we will be back. More

I was an out of state buyer and I’m sure my salesman thought he’d never see me. With that in mind, he still found the exact car and answered every one of my questions with multiple emails, texts and pho thought he’d never see me. With that in mind, he still found the exact car and answered every one of my questions with multiple emails, texts and photos. I met with him and he showed me my new car! I drove it home. This is my 3rd new car purchase at Pappas. I’ve never been disappointed. More

Good Dealer Experience Initially met Jim in February 2019 when I was considering buying a newer Tundra. Jim was a straight to the point and not pushy. He was respectful an Initially met Jim in February 2019 when I was considering buying a newer Tundra. Jim was a straight to the point and not pushy. He was respectful and didn't ask for my phone number or email address and check in daily like some dealers will. After over analyzing what I wanted and comparing F150 to Tundra, I decided to make the move in September. Since Jim set the tone and established the relationship good initially, I looked him up seven months later. I bought the truck (new) from Jim, and he was fair throughout the process. He was transparent, and didn't play the typical games. It was very professional. The Finance Department was very professional as well, Jamie was straight forward, and wasn't pushy with the extras you can get from the Finance Office. I feel I got a good deal, and I also realize this is a business. Overall, I appreciate this experience, and plan to return for our families next vehicle. The only thing that would make this better is if all car companies went to a set price per vehicle...but that probably won't happen in my lifetime.. More

Routine maintenance I brought in my vehicle for routine maintenance. It was a pleasure to work with Mr. Pat Ragan. He addressed all my concerns. The service was quick, I brought in my vehicle for routine maintenance. It was a pleasure to work with Mr. Pat Ragan. He addressed all my concerns. The service was quick, and the waiting room was comfortable. More

Dave answered all our questions promptly and was not pushy which I appreciate so much. Was very knowledgeable about the car products and easy to work with pushy which I appreciate so much. Was very knowledgeable about the car products and easy to work with More

Wish I could give him more than 5 stars We purchased a 2020 Toyota Sienna XLE from Frank Walsh on August 3, 2019 to have it modified for wheelchair accessibility. It was by far the easiest, We purchased a 2020 Toyota Sienna XLE from Frank Walsh on August 3, 2019 to have it modified for wheelchair accessibility. It was by far the easiest, most efficient, laid back stress-free car buying experience in my lifetime. Unfortunately, last Thursday when we picked up our van from the conversion company, we learned that the wrong conversion had been installed. We had to start completely over, beginning with purchasing another new vehicle. I was literally too upset to even speak, so I sent Frank a text explaining the situation. Within 2 hours, he called to let me know that he had located another Toyota Sienna XLE exactly like the one we purchased in August, and he was already in the process of having it shipped here. On September 25, 2019, we met with Frank and finance manager Tom Gray, signed the paperwork and walked out in less than an hour. We were able to get the same van, for the same price and our payment actually went down $7.00 a month. This has been an emotional ride to say the least. Because of Frank’s experience, professionalism and knowledge, he was able to get us back into a vehicle quickly so that we can restart the 6-8 week conversion process again. There are no words to adequately describe the gratitude and appreciation we have for the kindness, compassion and understanding he has shown our family. If you are ever looking for a vehicle, especially a van for wheelchair conversion, I would highly recommend Pappas Toyota - and make sure you ask for Frank ‘the Tank’ Walsh. More

Great Car Shopping Experience Dakota Maurer is a knowledgeable, personable sales person at Pappas Toyota. He stayed after hours to work with myself and my husband on several occa Dakota Maurer is a knowledgeable, personable sales person at Pappas Toyota. He stayed after hours to work with myself and my husband on several occasions. After purchasing our new RAV4, he reached out to ensure all was well with the car and we were pleased with our purchase. All in all, our experience with Dakota and Pappas Toyota was wonderful. More

Dave explains the work being performed in great detail. My front brake caliper rusted off after 16 months. Even though it was past the 12 month warranty Pappas paid for the new part. Dave was very helpf My front brake caliper rusted off after 16 months. Even though it was past the 12 month warranty Pappas paid for the new part. Dave was very helpful in explaining to me how the part worked and why it was a part issue and not something like the installation of new tires that I had done several weeks before. I appreciated the time he spent helping me understand the issue. More

Quick and easy I came in looking to test drive a few trucks on their lot, and was greeted in a timely fashion by Anthony and had a great experience. Though I have no I came in looking to test drive a few trucks on their lot, and was greeted in a timely fashion by Anthony and had a great experience. Though I have not purchased yet, it was still a good experience to go there and test drive a few different vehicles. They were quick and accommodating to my needs there, I would recommend. More

New car purchase David and Jim were very helpful and knowledgeable. Very pleasant experience. Very friendly staff and clean dealership. We would not having a problem David and Jim were very helpful and knowledgeable. Very pleasant experience. Very friendly staff and clean dealership. We would not having a problem recommending this dealership. Only one thing that was a problem. We setup the deal on a Saturday afternoon near closing time and we were supposed to come in Monday evening for financing the car and closing the deal. at 6:00 pm. They called and rescheduled for 7:00 pm we didn't get out of the dealership until 9:00 pm. We were the last customers to leave that night. More