Tom Pappas Toyota

Easy Buying Experience Everyone was very friendly. No hard sells and easy to negotiate with. Great communication throughout the buying process. They all seem to get that Cus Everyone was very friendly. No hard sells and easy to negotiate with. Great communication throughout the buying process. They all seem to get that Customer Service is key. More

Wonderful service department Fast professional service and very personable staff. The service from the service bay area to the service in the waiting is always efficient and kind. Fast professional service and very personable staff. The service from the service bay area to the service in the waiting is always efficient and kind. More

Buying a car. Very friendly and professional, knows every details of the car. Every question I had about the car was answered. Also fast services. Deserves the 5st Very friendly and professional, knows every details of the car. Every question I had about the car was answered. Also fast services. Deserves the 5stars. More

Non-Stressful Experience Spoke with Joe the day prior and gave him a ballpark dollar amount I would pay for a Highlander, and said I would be in the next day. After a test dri Spoke with Joe the day prior and gave him a ballpark dollar amount I would pay for a Highlander, and said I would be in the next day. After a test drive, he approached me with a number that was satisfactory. No games, no BS. We looked over the proposed SUV for color and options, met our requirements, and pulled the trigger on purchasing. The same goes for Tom Gray, our financial officer, no games, no BS. If your in the market for a Toyota product, this is the place to come! I’m sure your experience will be the same. Purchasing a veichle shouldn’t be a stressful experience, you get a good deal and the dealership makes a profit. Thanks to the Pappas team for a non stressful, positive car buying experience! Brian Lindell, Foristell MO More

Great response and service Although another customer beat me to the FJ cruiser I was looking at, I wanted to give kudos to Neil Smith for going above and beyond to try and help Although another customer beat me to the FJ cruiser I was looking at, I wanted to give kudos to Neil Smith for going above and beyond to try and help me even though I was an internet inquiry who had requested a LOT of special pictures and other information about the used FJ. Neil crawled under the truck to give me all the pictures I requested so I could assess the vehicle fully from afar. Again, he had no clue if i was serious or not but went ahead and did everything we asked and more. I would not hesitate to buy from Neil based on this experience. Very honest and total service. More

Possible Purchase Tim made the process very relaxing a comfortable (not common these days) I was unable to purchase the vehicle I wanted but will defiantly go back to T Tim made the process very relaxing a comfortable (not common these days) I was unable to purchase the vehicle I wanted but will defiantly go back to Tim whenever I am ready to purchase. More

Relaxed sales experience Had previously purchased a new vehicle from Pappas and had a great experience. Worked with Frank Walsh recently to purchase a pre-owned truck. He was Had previously purchased a new vehicle from Pappas and had a great experience. Worked with Frank Walsh recently to purchase a pre-owned truck. He was very polite, relaxed and easy going throughout the entire process. Pappas worked with us on the price and we all came to an agreement within a short amount of time. Great experience overall and would work with Frank again for a future Toyota purchase. I recommend him to anyone looking for a vehicle at Pappas Toyota. More

Ben McCoy is fantastic! We have worked with Ben for our last 4 or 5 leases. He has always gone above and beyond for us and we will gladly keep working with him for the next 4 We have worked with Ben for our last 4 or 5 leases. He has always gone above and beyond for us and we will gladly keep working with him for the next 4 to 5. Poor guy has to keep seeing the Cantrell’s I guess. Thanks Ben!! You are awesome!! More

Long term customer My family has been using Pappas, for over 15 years. It's our "go to" place. We haven't gone to anyone else. From sales, to oil changes, service dept.. My family has been using Pappas, for over 15 years. It's our "go to" place. We haven't gone to anyone else. From sales, to oil changes, service dept...Pappas has always been pleasant and hassle free for our entire family. More

Totalled Car Alexander was amazing at helping me get exactly what I wanted after a horrible ordeal of totaling my car. So after a great experience my first time ar Alexander was amazing at helping me get exactly what I wanted after a horrible ordeal of totaling my car. So after a great experience my first time around, this time with Alexander and Jamie Pringle was even better. More