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Tom Pappas Toyota

St. Peters, MO

4.8
861 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 861 reviews

November 22, 2017

Fantastic Alex Hamilton was great. Very knowledgeable and easy to work with. He kept us updated on everything concerning the Camry. Would highly recommend Alex More

by Scott79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Hamilton, Jamie Pringle
November 07, 2017

Great place to purchase a vehicle You really feel welcome when you go there. They sincerely care about your needs and attempt to make your buying experience enjoyable! Unlike many ot More

by Dan Heidelmeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wallut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Garner
October 31, 2017

Great experience leasing a RAV4! I had a great experience with both and sales and finance at Pappas. I leased an awesome RAV4 and was given respectful and personalized service from S More

by Happylady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wallut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank "The Tank" Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Pringle
October 20, 2017

Great Buying experience Very courteous, knowledgeable about the Highlander. The overall process was pleasant and non-taxing. I would definitely recommend the sales and fina More

by tfw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Hamilton, Tony Heigl
October 01, 2017

best buying experience ever Sales and finance guy were great to deal with process was easy they gained a new customer from me i would recommend dealership to anyone More

by jeff123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Yuede, James Adams
September 01, 2017

purchase of 2017 RAV4 This was the first time that we have ever enjoyed purchasing a new vehicle and it was all because of our salesperson, Ryan . We are first time Toyota More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Clintsman
August 22, 2017

Awful BUYER BEWARE!!! THIS CAR DEALERSHIP SOLD ME A $4500.00 CAR WITH A MOTOR THAT COULD NOT EVEN MAKE IT 350 MILES. THIS WAS MY FIRST CAR THAT I WORKED ALL More

by Keith01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angelo Bezzole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams
Sep 06, 2017 -

Tom Pappas Toyota responded

This review and the problem that caused it has been resolved to the customers satisfaction.

July 27, 2017

Great Deal - Great Car, Got Screwed Bought a used car for our daughter. Found a great used car that she loved and it drove/rode great, and they made us a great deal within our budget. More

by UsedBuyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Tom Pappas Toyota responded

The vehicle in question was sold "AS IS NO WARRANTY - ABSOLUTLEY NO EXCEPTIONS". The vehicle did pass emissions and it is impossible to make a vehicle pass that has a bad catalytic converter. The unfortunate fact is that old cars break and nobody knows when they will. This is precisely why we sell older high mile cars "AS IS". The customer understands this and accepts responsibility for any further repairs.

June 19, 2017

Little Boys Selling Cars They Can't Even Drive! Went in to see one lady, then before leaving I called and was given to a man to ask for when I arrived. When arrived was meeted by a Teenager (not man More

by KarsKill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alexander Hamilton
June 15, 2017

Don't waste your time . Staff is the worst - rude, dishonest, etc. I would give zero stars if I could. There are too many other dealerships so no need to waste your time More

by Drew
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Angelo Bezzole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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