My husband and I walked into this dealership not knowing much about BMW. We were not approached or bogged down in the parking lot by sales, just allowed to browse. Rob, the BMW specialist, shared more with us in 10 min about BMW, the history, body styles, and general information than I ever thought I would know. He definitely created what would be a great experience for us. Ben, our sales rep, told us about all car features and gave some additional information during our test drive! We decided to purchase a used X5 as an additional vehicle for daily work driving. When we returned to pick up I was nervous because we had our 1.5 yr old son with us. The showroom is spotless and I think it goes without saying that the cars in the showroom are as well! The sales team had my car shined, Waxed, and prepared in its own special room. So cool! It made the experience unlike any other. While I was getting my tutorial from Rob regarding all of the cars features, Ben allowed my little boy to ride a bike in the showroom and sit in all of the cool cars we didn't buy!! A fantastic experience for our family. We will definitely return and recommend to others!