Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,948 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership
View Awards

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

Directions

By Type

Showing 2,948 reviews

June 15, 2024

Very helpful and cordial all the way around Farle and Anuj the best and helpful in all the deal More

by Jmonreal72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Town East Ford responded

Thank you for your review! We're delighted to hear that Farle and Anuj provided excellent and helpful service throughout your experience. Customer satisfaction is our top priority, and we're glad they could assist you effectively. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 15, 2024

Appreciate the quick and easy professional service and the kind attentive customer service and the easy scheduling More

by SEALED923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Arias
Report | Print
Jun 17, 2024 -

Town East Ford responded

Thank you for your review! We're thrilled to hear that you appreciated our quick, easy, and professional service, as well as our kind and attentive customer service. Providing a seamless experience from scheduling to completion is important to us, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!

June 15, 2024

Excellent Customer Service. Polite and very helpful and informative. Completed service in a timely manner. More

by netbradford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Town East Ford responded

Thank you for your review! We're delighted to hear that you received excellent customer service and that our team was polite, helpful, and informative during your visit. Providing timely and efficient service is important to us, and we're glad that we could meet your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again with the same level of care and professionalism!

June 14, 2024

David in the service center was great! He was so helpful, friendly and got our car back on the road within an hour. We were traveling from San Antonio to Memphis, vis Dallas and our batt More

by pamsclar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Report | Print
Jun 17, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that David provided you with exceptional service and got you back on the road quickly during your travels from San Antonio to Memphis via Dallas. Your kind words mean a lot to us, and we'll be sure to pass on your appreciation to David. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

June 14, 2024

Very courteous and helpful. Even though I didn't buy my car at that dealership they have gone beyond courtesy to help me. More

by Bnewsome2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ericka
Report | Print
Jun 17, 2024 -

Town East Ford responded

Thank you for your feedback! We're delighted to hear that our team at the dealership has been very courteous and helpful to you, even though you didn't purchase your car from us. Providing excellent customer service is our priority, and we're glad that we could assist you beyond expectations. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to continuing to assist you in the future!

June 13, 2024

Farle was by far the most pleasant and truthful car salesman I’ve ever had the pleasure of dealing with. He cut through every game and got down to business. And he did it with an engaging personality a More

by David V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda
Report | Print
June 13, 2024

Service experience was awesome. Everything went as expected. Car was ready quicker than I expected. More

by tonyacox06
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 13, 2024

This has been a very good experience. Jim is very professional and keep me informed the whole time. More

by Brenoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Artrip
Report | Print
June 13, 2024

Did not fix my vehicle correctly after several weeks in shop took back next day More

by jmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terri Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 13, 2024

Prompt. checkin no waiting, Erica was pleasent and efficient. Took care of my recall work within just a few hours More

by ixdune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
1
...
47
48
49
...
295