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Toyota Direct
Columbus, OH
1,487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,487 reviews
August 29, 2024
I arrived for my scheduled oil change and was helped by a courteous team member. I was also advised for my next scheduled maintenance appointment by another knowledgeable team member. courteous team member. I was also advised for my next scheduled maintenance appointment by another knowledgeable team member. More
by efriermood
Verified CustomerEmployees Worked With
Other Employees :
Unfortunately I do not recall the other team members.
August 29, 2024
He was so polite and informative. I ask for his service each time I come back. I ask for his service each time I come back. More
by KaAb
Employees Worked With
August 29, 2024
During recent car purchase, I was very disappointed with the buying process. Very different than my first purchase. the buying process. Very different than my first purchase. More
by troy_a_cochran
August 29, 2024
Always been treated well here! !! Service is awesome. Sales not so much. Not much that I don’t like except for them always adding 1% for shop supplies on quoted work. !! Service is awesome. Sales not so much. Not much that I don’t like except for them always adding 1% for shop supplies on quoted work. More
by dascooter2002
Employees Worked With
Lacy
August 29, 2024
They damaged my car every time I bring my car to repair, then they replaced the aftermarket parts then they replaced the aftermarket parts More
by phmmus
Employees Worked With
August 29, 2024
I appreciate the kindness that the maintenance staff shows whenever I bring my car in. This trip was no different shows whenever I bring my car in. This trip was no different More
by creolelady6103
Employees Worked With
August 29, 2024
I trust Chris Grossman at Toyota Direct based on his experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. More
by jjurkuta
Employees Worked With
August 29, 2024
Good people, good communication. I did have a bit of a wait for a service person to ask to help me. I’m guessing a number of them were at lunch. I did have a bit of a wait for a service person to ask to help me. I’m guessing a number of them were at lunch. More
by bkerr2125
Employees Worked With
Chuck hessel
August 29, 2024
Service department is efficient, organized, knowledgeable, helpful and on time. I will be back and highly recommend. knowledgeable, helpful and on time. I will be back and highly recommend. More
by pauskings
August 27, 2024
She does a great job and in a timely fashion. She listened to my concerns. Thanks She listened to my concerns. Thanks More
by Rdoddroe007
