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Toyota Direct
Columbus, OH
1,425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,426 reviews
March 16, 2025
The associate and manager were able to meet my budget plan. I purchased a brand new Rav4 with 0 mile. plan. I purchased a brand new Rav4 with 0 mile. More
by Ahmed
March 16, 2025
Maggie is always the best. Takes great care of me every time. Ensures all needs are met and my car is well taken care of. Takes great care of me every time. Ensures all needs are met and my car is well taken care of. More
by jessb1220
Verified CustomerEmployees Worked With
March 16, 2025
Love Johnathon, service manager and the tech that serviced my 2012 tundra, awesome experience recently serviced my 2012 tundra, awesome experience recently More
by kendrickandsons
March 15, 2025
The staff person was friendly, courteous and respectful. Taking time to walk me to my car added a nice touch. Taking time to walk me to my car added a nice touch. More
by sewilliams2
Employees Worked With
March 14, 2025
Toyota direct may not always be the cheapest but I don’t have to worry if something was done right. Whoever there has been an issue they have always resolved it quickly. have to worry if something was done right. Whoever there has been an issue they have always resolved it quickly. More
by taylor.r.redecker
March 14, 2025
Efficient and fast. No problems. Everything was fine. I have no more to say at this point. No problems. Everything was fine. I have no more to say at this point. More
by alrothpiano
Employees Worked With
March 13, 2025
Awesome services delivered by all employees at the Toyota direct location off Hamilton Rd. I will definitely visit again. direct location off Hamilton Rd. I will definitely visit again. More
by chadenewman19
March 13, 2025
The service was fine. However, the verbal quote of the service ahead of time was not accurate—I was quoted $410, but the exact service quoted ended up being billed at $587 However, the verbal quote of the service ahead of time was not accurate—I was quoted $410, but the exact service quoted ended up being billed at $587. Plus, my first call to get a quote on the service call was never returned. Ten days later, I called again and finally got someone to call me back later in the day with the quote that was not correct and not honored. More
by ross_a
Employees Worked With
March 12, 2025
Jeremy explained everything throughly , the dealership was clean, overall a great experience as always here was clean, overall a great experience as always here More
by todd.abens
Employees Worked With
