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Toyota Direct
Columbus, OH
1,767 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,767 reviews
May 27, 2025
Caleb and the team did a good job of diagnosing the issue and coming up with a plan to correct it. They weee professional, courteous and did a good job of communicating with me. and coming up with a plan to correct it. They weee professional, courteous and did a good job of communicating with me. More
by jaberle35
Verified CustomerEmployees Worked With
May 26, 2025
THANK YOU FOR YOUR SERVICES . I WILL SENT MY FRIENDS on this place. The garage was very clean. I WILL SENT MY FRIENDS on this place. The garage was very clean. More
by albertbakekika
Employees Worked With
May 26, 2025
As always, Chris was great and that is why I return for service department at Toyota Direct on Morse and 270. service department at Toyota Direct on Morse and 270. More
by rwils
Employees Worked With
May 26, 2025
Everyone I spoke to at Direct Collision were very nice and professional. The estimate to repair my car by Mike was spot on. I would definitely go back to Direct Collision, but I hope I want need to do so and professional. The estimate to repair my car by Mike was spot on. I would definitely go back to Direct Collision, but I hope I want need to do so! More
by MLARKIE
Employees Worked With
Mike, who did my estimate. reception employees
May 24, 2025
The Tocoma runs like a New car after the repair, which proves the mechanics did a good job. proves the mechanics did a good job. More
by jack_danford
Employees Worked With
May 24, 2025
My experience was great. I was in and out of there in no time. Justine even went and brought my car around to me at the end. I appreciated that since it was raining. I was in and out of there in no time. Justine even went and brought my car around to me at the end. I appreciated that since it was raining. More
by cab5
Employees Worked With
May 23, 2025
Caleb was incredibly thorough in taking care of us. He took time to understand our issue and made sure everything was addressed in a timely fashion. Much appreciated. He took time to understand our issue and made sure everything was addressed in a timely fashion. Much appreciated. More
by doran220
Employees Worked With
May 23, 2025
It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey Thank you so much! I appreciate the opportunity to fill out this survey More
by jamalmohamud625
Employees Worked With
May 23, 2025
Terrible service department technician's Terrible customer service Terrible management staff awful price avoid at all cost customer service Terrible management staff awful price avoid at all cost More
by Zachrwl42
