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Toyota Direct
Columbus, OH
1,390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,390 reviews
December 20, 2024
Always going above and beyond helping with any concerns and issues, would recommend anyone to her. and issues, would recommend anyone to her. More
by duncan_dunny
Verified Customer
December 20, 2024
Fadi did a fantastic job explaining the vehicle features and setting up all of technology features. This is my 6th Toyota from this dealership and the service every time is world class. and setting up all of technology features. This is my 6th Toyota from this dealership and the service every time is world class. More
by markludwig7844
December 20, 2024
Schedule appts and are always ready for your arrival. Service people very friendly. Service people let you know exactly what is happening to your car. Have not had to wait for a long period. Service people very friendly. Service people let you know exactly what is happening to your car. Have not had to wait for a long period. More
by ghsomerv
Employees Worked With
December 20, 2024
Basha is the best dealer in the country. You literally can buy a car from him in 30 minutes. You literally can buy a car from him in 30 minutes. More
by saidoubabasall
Employees Worked With
December 20, 2024
I have an older Toyota and have been using Toyota direct for my service for 7 years. I always work with Joey and she always greets me with a smile. She is very knowledgable when it comes to Toyotas. I would for my service for 7 years. I always work with Joey and she always greets me with a smile. She is very knowledgable when it comes to Toyotas. I would recommend her to anyone. Thanks Joey for always making me a priority. More
by Lee
Employees Worked With
December 19, 2024
Did a good service for my car. Service team was quite friendly, polite and dedicated. Service team was quite friendly, polite and dedicated. More
by tomyj
Employees Worked With
December 19, 2024
The dealership is very busy and therefore seemed unable to keep their appointment times. It also took them over an hour for a simple oil change. A little too long honestly. to keep their appointment times. It also took them over an hour for a simple oil change. A little too long honestly. More
by Nick Comandante
Employees Worked With
December 19, 2024
Never know who you are supposed to talk to or work with. I have had unpleasant experiences with a service manager who went by the name “Ricky Bobby” and have been told inconsistent service needs. I have had unpleasant experiences with a service manager who went by the name “Ricky Bobby” and have been told inconsistent service needs. More
by bbarclay810
Employees Worked With
Like previously stated no idea who I worked with
December 18, 2024
Does not commuicate and does not know who brings in the car for service. Use human beings to serve customers not AI. car for service. Use human beings to serve customers not AI. More
by dollpeter699
Employees Worked With
December 18, 2024
Great service! Chris G. is the best!!! I wouldn't take my car anywhere else! Chris G. is the best!!! I wouldn't take my car anywhere else! More
by sharon.dugan
Employees Worked With
