
Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Really enjoyed working with Russell. Love our new RAV4 hybrid. We will be servicing our vehicles there as well. Love our new RAV4 hybrid. We will be servicing our vehicles there as well. More
Scheinder was such a great help in the purchase of BOTH of our vehicles last weekend!!! 5 STAR experience all the way! From the intial phone call with Scheinder through the final sale--driving BOTH off th of our vehicles last weekend!!! 5 STAR experience all the way! From the intial phone call with Scheinder through the final sale--driving BOTH off the lot!! Great experience! -The Heims More
I like the they do their job in the same time they respect the customer . respect the customer . More
Knowledgeable and personable staff. They were not high pressure. Able to discuss options. Pleased with trade-in value of our old car. For a car purchase, we were able to make the purch They were not high pressure. Able to discuss options. Pleased with trade-in value of our old car. For a car purchase, we were able to make the purchase and wrap things up in a decent amount of time. Thank you! More
Everyone was friendly, helpful and respectful! my only problem was told my service would be about 2 1/2 hours and actually was 3 1/2 hours. Thanks to all for their assistance. my only problem was told my service would be about 2 1/2 hours and actually was 3 1/2 hours. Thanks to all for their assistance. More
Able to get an appointment easily when I want. Many bays available and services. Service personnel readily available Many bays available and services. Service personnel readily available More
Always friendly, timely, and well-done service. I highly recommend this team. They take care of any issues without a problem. I highly recommend this team. They take care of any issues without a problem. More
I had a small technical issue I’m experiencing with my vehicle purchased from this dealership. I reported an issue to the person whom I scheduled the service with. And I reported it to the service advisor vehicle purchased from this dealership. I reported an issue to the person whom I scheduled the service with. And I reported it to the service advisor who was rude and impatient with me from the start of our interaction. The technical issue is regarding service bulletin T-SB-0112-20. I can get into more details if someone contacts me. The service advisor seemed annoyed that I was even asking about this issue. I’m unaware where else this issue could be fixed if not at the service department of the dealership. He said I should “talk to my salesman”. I bought the car over 5 years ago. I don’t even think my salesman still works there, and in addition what would a salesman know of a technical issue with a DCM? I got my planned wheel rotation and left after that. In summary I had a poor service advisor who was very impatient and rude. He was not willing to hear any information on my issue even though I had that information(such as what I suspect the issue is and the service bulletin regarding it). He was dismissive of my issue. More
Honest and doesn’t try to sell me stuff I don’t need. Thank you Thank you More