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Toyota Direct
Columbus, OH
1,403 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,403 reviews
August 29, 2024
He was so polite and informative. I ask for his service each time I come back. I ask for his service each time I come back. More
by KaAb
Verified CustomerEmployees Worked With
August 29, 2024
During recent car purchase, I was very disappointed with the buying process. Very different than my first purchase. the buying process. Very different than my first purchase. More
by troy_a_cochran
August 29, 2024
Orderly and quick to finish services. So I didn't have to wait forever. Thanks So I didn't have to wait forever. Thanks More
by elernondum2
August 29, 2024
They did an amazing job. But accidentally broke my key where it hooks on/holds the round metal key thingy. But didn’t offer a way to replace it. Which I thought odd. I d But accidentally broke my key where it hooks on/holds the round metal key thingy. But didn’t offer a way to replace it. Which I thought odd. I did have a replacement key at home, but I can’t use it remotely as I could my original key. More
by poopadonga1
Employees Worked With
August 29, 2024
Happy that I am albe to set up an appointment with the Tech that I prefer to service my vehicle. Thanks Direct. Tech that I prefer to service my vehicle. Thanks Direct. More
by dastygler
August 27, 2024
She does a great job and in a timely fashion. She listened to my concerns. Thanks She listened to my concerns. Thanks More
by Rdoddroe007
August 25, 2024
Genuinely the best car dealer I have ever encountered. We initially went to Germain Toyota and the manager there was grumpy, not friendly at all so me and my girlfriend wanted to look somewhere else. I lo We initially went to Germain Toyota and the manager there was grumpy, not friendly at all so me and my girlfriend wanted to look somewhere else. I looked at Toyota direct and luckily we got Dee as our guy. It was such amazing experience overall, he is so so friendly, very funny, kind and is very straight forward with you. You can tell he isn’t just here for the money but for buyers to not be ripped off. I will definitely come back here for Dee specifically. Such a good experience thank you Toyota Direct and Dee for making this experience a memorable one! More
by Jaelyn
Employees Worked With
August 23, 2024
Johny Faulkner was an excellent salesman- very kind and anticipated our needs! We appreciate you! anticipated our needs! We appreciate you! More
by Jcarrick19
August 20, 2024
I have a very nice experience! I love my new car and everything goes quickly I love my new car and everything goes quickly More
by 903180008
Employees Worked With
