Jon Smith
Jon Smith at Toyota Direct

Jon Smith

Finance Manager

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Jon Smith

November 08, 2026

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Employee Rating

I had a pre approved loan and the finance department did not honor it and spoke for me to my credit union. My loan was cancelled and the finance department ended up financing the loan and lied to me about i More

by amyjgillard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

November 05, 2026

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Respectful, courteous, considerate in Sales, finance and service. Been coming over 10 years. First new car there. More

by dmiller53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fadi Hamid

Nov 05, 2026

Toyota Direct responded

Thank you for your business and your fantastic compliments! We truly appreciate your support over the years and we look forward to seeing you back at Toyota Direct.

November 01, 2026

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Employee Rating

Parris does an excellent job in communicating. He returns calls even on his day off. Valuable employee. More

by dmill44
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fadi Hamid, Jim Elgin

Nov 01, 2026

Toyota Direct responded

Thank you so much for sharing your feedback about Parris! We appreciate your business at Toyota Direct. See you again!

September 10, 2026

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Excellent service! Kalid was helpful, friendly, and met all of our needs. Our car buying experience ended up being very smooth and enjoyable. Five stars! More

by jwilaputra
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Recommend Dealer
Yes

Other Employees Tagged: Kalid Salih

Sep 11, 2026

Toyota Direct responded

We’re really happy to hear Kalid took such great care of you and your family! Thank you for choosing Toyota Direct and for sharing your awesome feedback. Congratulations and safe travels!

August 28, 2026

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I had a great experience at Toyota Direct. Brent was very friendly, professional, and always ready to answer any questions I had. He made sure everything was explained clearly and made the who More

by James
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 30, 2026

Toyota Direct responded

James, we are so pleased that Brent made your whole service experience so easy and comfortable at Toyota Direct. Thank you for choosing our dealership and for recommending us! Safe travels in your Camry.

March 31, 2026

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Employee Rating

They are very cooperative and honest people. Khalid Salh is a good guy and a professional salesman. More

by Abdallah Abdallah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 26, 2025

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We had a very good experience and the people were very friendly and easy to work with More

by mel_ann33
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Trade-in Experience
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Recommend Dealer
Yes

November 24, 2025

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Employee Rating

Carlos was easy to work with and very focus on the customer. Very appreciative for his efforts to get the cars I wanted. More

by bj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Walden, Charles Tejeda

October 17, 2025

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Employee Rating

Schneider is an incredible person all around. He’s extremely intelligent, personable, and funny, and everything he did made my whole experience quick and easy. I can’t recommend him enough; I lik More

by tigerrose25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Schneider Lincifort

June 03, 2025

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Employee Rating

The salesman Jeff was most helpful in finding us a new RAV4 unlike Germain Toyota who is still waiting on the vehicle we ordered in March. The Finance Department (Jon) made us feel at home and was very qu More

by crshop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kazee

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