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Toyota Direct - Service Center

Columbus, OH

4.1
945 Reviews

946 Reviews of Toyota Direct - Service Center

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January 29, 2025

Toyota direct is fast and efficient. Had me in and out in only a few hours More

by vkaufman75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure her name
January 29, 2025

I have trusted Toyota Direct for years. Chris Grossman is Awesome! He does an Amazing Job!! More

by jlkeller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

I took vehicle in for oil change. Needed alignment a bolt broke they had to order no communication on when it arrived I did all the calling. After got vehicle home it was leaking oil More

by OHIO.STEPHANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rodock
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Jake is a pleasant knowledgeable young man. I wish him the best in the future. More

by sreeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake,Handlin
January 29, 2025

GREAT SREVICE! HANDS DOWN ONE OF THE BEST!!! RECOMMEND HIGHLEY!! MINDY SERVICE WRITER WAS EXCELLENT!! More

by clane9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malek Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Ennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Clifford was great. I needed to be out by a certain time and he made it happen. Actually was ahead of time. He looked out for me and got me a great deal. More

by jrts34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

My advisor Mindy was great! Kept me well informed with the progress and timeframe of the repair!! More

by jdye82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

I take my car to Toyota Direct for service because of my trust in the service representative. I've dealt with Jim Elgin for years and trusted him implicitly, and since his retirement I've been working with More

by domfrissora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Great agents who are informed, friendly,knowledgeable and willing to help with attention to detail. More

by bitambui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Great service. They fixed the problem quickly and w as s bam o the road quickly. Thank you sir More

by bigoe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy deppen
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