Toyota Direct - Service Center

Quailty Service We have always received honest and quality service on all repairs. Great friendly staff in all departments. They make you feel like family. I would r We have always received honest and quality service on all repairs. Great friendly staff in all departments. They make you feel like family. I would recommend Toyota Direct to anyone. More

Fantastic! I love taking my vehicle for service here because they listen to you and make sure they understand what the problem is. When we purchased our vehic I love taking my vehicle for service here because they listen to you and make sure they understand what the problem is. When we purchased our vehicle, Perry was excellent! He is very patient and always willing to look at all angles to get you into the car you can afford. More

I believe in Toyota I rate the dealership overall as excellent. The service dept. is great about getting your car in and they always seem to follow through with service a I rate the dealership overall as excellent. The service dept. is great about getting your car in and they always seem to follow through with service and follow up after service is complete. I've owned 6 Toyota vehicles and bought three of the six at this dealership. I always have used this service department. I have also bought parts and used the body shop there. The results have always been positive. More

Great service, Comfortable waiting area! In for the airbag recall, comfortable wait, had parking brake adjusted while there, was kept informed of progress. I'll go back for service and repai In for the airbag recall, comfortable wait, had parking brake adjusted while there, was kept informed of progress. I'll go back for service and repairs for sure. More

Affordable, great quality service I purchased my Corolla at Toyota Direct 11 years ago and have service it there since then. I appreciate their having reduced the charge for their oil I purchased my Corolla at Toyota Direct 11 years ago and have service it there since then. I appreciate their having reduced the charge for their oil change, making it more affordable. Frankly, I would not risk taking my car anywhere else for service, when it can be done with the original parts and expertise of the mechanics at Toyota Direct. More

Courteous I purchased my Toyota from Toyota Direct and have been going back for services every since. My experience with the service department has always bee I purchased my Toyota from Toyota Direct and have been going back for services every since. My experience with the service department has always been pleasant. More

Great job and very professional I have been going to Toyota direct morse rd since I came here in Columbus. It's about 2yrs now, never have any complains or unsatisfaction I will reco I have been going to Toyota direct morse rd since I came here in Columbus. It's about 2yrs now, never have any complains or unsatisfaction I will recommend any body to go to this place auto care. More

Consistently wonderful From my initial interaction with the Sales/Financing team to my follow up interactions with service/support teams I have had nothing but overall posit From my initial interaction with the Sales/Financing team to my follow up interactions with service/support teams I have had nothing but overall positive experiences with the Toyota Direct family. More

SERVICE DEPARTMENT/ NEW CAR SALES The service department is ok. I just got a oil change. The only thing they missed was they didn't put a new oil change sticker on my windshield. I ha The service department is ok. I just got a oil change. The only thing they missed was they didn't put a new oil change sticker on my windshield. I hate to name names but I think that Chris Grossman tries to act nice but come across as a big phony. I really don't like him and don't like to deal with him. I have purchase two cars from them but not anymore. My first experience in 2005 was fine and no problems but I believe their sales dept. has gone downhill. I am looking for a new car now and when I was getting my oil change though about walking over and looking at the new cars but I didn't do it. I just didn't even want to walk into that area. I will get oil changes but that's about it with this dealership. More

brake job savings of $225 over monroe muffler/brake With my coupon I saved over $225 for my rear brake job which was a complete service, including replacement pads and machined turned rotors, from the O With my coupon I saved over $225 for my rear brake job which was a complete service, including replacement pads and machined turned rotors, from the OEM Dealer with OEM parts and OEM dealership expertise, quality, warranty and experience. The aftermarket parts provider, Monroe muffler/brakes was charging the same non-coupon OEM dealership prices, which makes no sense as far as a best value comparison, as well as competition concerns for Monroe Muffler/Brake. Why would anyone have their car serviced anywhere other than the OEM dealership if the pricing was equal ? Thankfully, in my case I was able to take advantage of a Toyota Direct coupon that enabled me to save so much money. Kudos to Toyota Directs' Dennis Friermood for his excellent customer service abilities. More