Toyota Direct - Service Center

I called to schedule a checkout and asked for a quote of what I was due for. Told one price and then showed up for the appointment only to be given a list of other items I was due for. I’d have preferred to what I was due for. Told one price and then showed up for the appointment only to be given a list of other items I was due for. I’d have preferred to been told before hand when I called to schedule what I was due for. More

Mr. Wilkinson is a great service advisor, talked through the process of the work being done, and kept me updated. the process of the work being done, and kept me updated. More

I always feel welcomed when I get my car serviced. She told me that it would take awhile to get my car serviced. She texted me in a timely manner to let me know that what needed to be done the next She told me that it would take awhile to get my car serviced. She texted me in a timely manner to let me know that what needed to be done the next time I need to get my car serviced. Then she walked me out to my car. More

Every time I come in for service something is wrong that your service people create your service people create More

Hi I like work you did my Toyota I am very happy I thank you you More

Loyal customer been going to this dealership over 2 decades great service friendly staff thank you decades great service friendly staff thank you More

Before my appointment I thought they were supportive. But this appointment showed me something different. The cost of the work that I wanted was quite high but most troubling was that I was never offered But this appointment showed me something different. The cost of the work that I wanted was quite high but most troubling was that I was never offered a loaner. Based on that experience I traded the RAV4 and bought a Ford. More

I have use Toyota Direct Service for over 10 years. They provide good service, but I always feel it is more expensive than it should be. Also, the service consultant role is a bit confusing. I feel They provide good service, but I always feel it is more expensive than it should be. Also, the service consultant role is a bit confusing. I feel like I get stuck with a person because they checked me in (and they probably get the commission). This time, my consultant was not there the next day and it led to poorer service. I want great service every time I call or arrive, not just from the person who checked me in. More

They did not give me enough choices in cars and the salesman did not help. It sucks salesman did not help. It sucks More

I was able to be fitted in around my schedule. Everything was explained to me in a way that I understood. Everything was explained to me in a way that I understood. More