Toyota of Cleveland

Great deals! Awesome service! Found what I was looking for at the price I needed!! You will get a great deal of your looking to buy! for at the price I needed!! You will get a great deal of your looking to buy! More

Well if you want the best deals and best service in the state of Tennessee then this is your place. state of Tennessee then this is your place. More

Excellent sales and support staff. Good to work with. My Mom purchased a used call there several years ago and they were just as good back then!! Mom purchased a used call there several years ago and they were just as good back then!! More

Excellent purchasing experience from ordering financing to delivery of my Toyota 4Runner to my front door thanks much Jason Keith,ShaneDefore,CrystalThompson to delivery of my Toyota 4Runner to my front door thanks much Jason Keith,ShaneDefore,CrystalThompson More

Geoff was AMAZING, absolutely great service and friendly people that are looking out for your best interests. Would highly recommend getting your next car through Geoff at Toyota of Cleveland! people that are looking out for your best interests. Would highly recommend getting your next car through Geoff at Toyota of Cleveland! More

I went in for an oil change and left with the perfect used vehicle for my daughter, thanks to Alfred Odister. Alfred helped me find a power outlet so I could work while I waited on service of my own used vehicle for my daughter, thanks to Alfred Odister. Alfred helped me find a power outlet so I could work while I waited on service of my own vehicle. He has an excellent personality and attitude, and very warm and welcoming. So, I asked him to help me figure out the perfect reliable vehicle for my daughter. You couldn't ask for a more friendly and helpful sales guy. He wasn't salesy, actually. He was genuine, as though he was finding a vehicle for his own daughter. He was also a lot of fun to work with! He even made me coffee! When I decided to buy, Alfred and Justice were able to get my transaction paperwork wrapped up very quickly so I could be on my way to my next appointment. Very thankful for their promptness and attention. Alfred was awesome in helping me make the car a surprise too! I was able to surprise my daughter, with a red bow on top!! So, I received my excellent routine maintenance for my own vehicle, while also adding to my fleet with my daughter's real "first car" that she will love for many years. Thanks to their stellar service at Toyota of Cleveland, I'll be back to see Alfred when my son needs his first car. More

Best experience in buying a new vehicle! Staff was amazing. Our sales rep, Malik Nelson was very knowledgeable, courteous and took the time with us to find what we wanted. Thanks also to Alfred Polk, amazing. Our sales rep, Malik Nelson was very knowledgeable, courteous and took the time with us to find what we wanted. Thanks also to Alfred Polk, Shane Defoor and Tyler Ratlidge for all of their help and expertise! More

A neighbor here in Chattanooga told me he had a very positive experience with this dealership 25 miles away. My own experience yesterday confirmed this. I phoned to find out if the car I wanted was positive experience with this dealership 25 miles away. My own experience yesterday confirmed this. I phoned to find out if the car I wanted was available. I was told there were none. Shortly afterwards, I got a call back letting me know that a car was just returned from an overnight test drive. I drove out to see it and looked at some other cars as well. The young salesman was helpful without being pushy. He admitted when there was information he didn’t know and didn’t try to BS me. They let me take the car I was interested in back to Chattanooga to show my husband, who was stuck at work. I was gone for about 2 hours. I returned about 7:30 pm, and about 8:00 pm (closing time), we started working on the purchase. The finance guy and manager worked with me to get the best interest rate and extended a courtesy to get past a small challenge. I appreciated their “can do” attitude to get the deal done and papers signed. I left at 10:00 pm on a Saturday night. The salesman waited until we were done with the finance stuff and helped download and launch the Toyota app to register my new vehicle. It was nearly 10:30 pm when I left in the new car. I will definitely do business here again. More

A small mix up on an internet advertised vehicle at first upset me. It was not ready to show and drive when I arrived. However a young salesman, Jesse came up to help me, He took the time to talk with servic upset me. It was not ready to show and drive when I arrived. However a young salesman, Jesse came up to help me, He took the time to talk with service and have them to just do a safety inspection on the vehicle so that we could drive it. We went to a close restaurant and had a quick meal. Jesse called just as we were finishing and informed us the vehicle was ready to drive, by the time we returned he had also vacuumed and cleaned the inside himself. We ended up buying this vehicle and why we did the paperwork, Jesse again jumped in, went to service and had the oil changed, filled the tank and washed the vehicle. I had a good experience with everyone there from Jesse to the sales manager and finance were all great. More