Toyota of Cleveland

Great experience! Everyone went out of their way to ensure we had a pleasurable buying experience. I know this dealership is well run, and had high expectations, but t Everyone went out of their way to ensure we had a pleasurable buying experience. I know this dealership is well run, and had high expectations, but they exceeded them. They recommended a bunch of extra stuff (as all dealerships do), but they weren't pushy about it after I declined them. Monte Burney has this place running like a well oiled machine. Taylor Alton and Mike Covington were great to deal with on the sales side. Alfred Polk efficiently knocked out the paperwork. These folks are really good at what they do - sell lots of Toyotas. If the service department is anywhere near as good as the dealership overall, I will use them for all my service and maintenance needs as well. I cannot comment on that yet, as I just bought the vehicle. More

Best car buying experience ever. Geoff made our car buying experience one of the best ever. He has a great personality and worked very hard to get us the deal we wanted. After the sal Geoff made our car buying experience one of the best ever. He has a great personality and worked very hard to get us the deal we wanted. After the sale, even thou it was a very busy night, he stayed with us to make sure we had no questions or issues. The entire sales and finance team were exceptionally polite and knowledgeable they left no questions unanswered. More

Big D is one of the best salesman we’ve encounter! Very very kind and knowledgable!! We would use him for all our new or used car needs! very kind and knowledgable!! We would use him for all our new or used car needs! More

Big D (Demetrius) was wonderful to work with. He was very patient with my family and I. He explained everything very well and always did his best to educate us and let us take our time as the decision was ma patient with my family and I. He explained everything very well and always did his best to educate us and let us take our time as the decision was made. I can’t say enough good things about him. He was nice and respectful. He was easy to communicate with and followed up well. Would definitely consult with him again. And then Cindy M. Did a great job with finance explaining to me. Made it simple and easy for me as a first time buyer. More

The best experience we have ever had buying a vehicle! Super friendly sales and finance department! Our salesperson Dylon Tanos answered all our questions very thoroughly and was a super nice guy. Enjoyed Super friendly sales and finance department! Our salesperson Dylon Tanos answered all our questions very thoroughly and was a super nice guy. Enjoyed working with him! The finance guy Alfred Polk went above and beyond to help us get a great interest rate. Had lots of laughs with these guys! Very very very great atmosphere and a dealership that treats you like somebody and not just another customer. Will definitely be doing business with them again! More

Excellent Gregg Bain was wonderful in communicating with us when purchasing our Four Runner. He took the time to find exactly what we were looking for and made Gregg Bain was wonderful in communicating with us when purchasing our Four Runner. He took the time to find exactly what we were looking for and made our purchase easy as possible! More

Matt Mapp was awesome. He was very up on product knowledge and answered any questions on our Toyota 4runner purchase. He made the long process of buying a new car an easy one and got us taken care o knowledge and answered any questions on our Toyota 4runner purchase. He made the long process of buying a new car an easy one and got us taken care of quickly. I will recommend him to other friends in need of a new Toyota purchase.. More

All of the people I interacted with when I purchased my car were wonderful. I told my husband it was the best car buying experience I had ever had. car were wonderful. I told my husband it was the best car buying experience I had ever had. More

We had a fantastic experience with Shaq and the crew....they went above and beyond to meet our needs. We live over an hour away and found the best service and hospitality at Toyota of Clevland! crew....they went above and beyond to meet our needs. We live over an hour away and found the best service and hospitality at Toyota of Clevland! More

Efficient, propmpt, and kind I expressed the kind of car I was looking for to Alfred and he and his team found a perfect match. It was a tough time in my life and to have their fr I expressed the kind of car I was looking for to Alfred and he and his team found a perfect match. It was a tough time in my life and to have their friendly, professional support was invaluable. More