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Toyota of Cleveland

McDonald, TN

5.0
4,939 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,939 reviews

February 02, 2017

Scheduled car maintenance Scheduled vehicle maintenance took about an hour. Enjoyed complementary soda and popcorn and connected to Toyota's WiFi to surf the internet while wai More

by E. Baxter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2017 -

Toyota of Cleveland responded

Thank you for the kind words, glad you were comfortable and enjoyed yourself!

February 01, 2017

Just looking not ready to buy This was my 1st stop to "just looking", "not ready to buy" . I was meet by Don Roberts who was very polite & listened to me repeat, I was just looki More

by lovlelinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Roberts
Feb 09, 2017 -

Toyota of Cleveland responded

Thank you for the opportunity, Don is one of our best! Congratulations on your new car!

January 30, 2017

An amazing place to get a car with great service! This past weekend I decided to start looking for a new vehicle since the previous car I had was totaled in an accident earlier in the month. I was so More

by Vbarker1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vimal Roy
January 26, 2017

A Positive Experience We made the deal over the phone with Keith in esales. He was really helpful. No pressure. Their price was better compared with local dealers in Knoxvi More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Swafford
January 24, 2017

Excellent Experience!! The Management and Sales teams were great. We were an out of state customer, driving six hours to look at a used vehicle. The Manager personally insp More

by Phil.Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vimal Roy, Zane Carpenter, Phillip Hill
January 24, 2017

Success Everyone i came in contact with and Toyota of Cleveland was very helpful and professional. It made my car purchasing experience more enjoyable and st More

by Agee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reid, Zane Carpenter, Jessica Maradiaga
January 24, 2017

I bought a Buick Fantastic sales experience with joey. Just the right amount of salesperson and friendliness. Not too pushy. Well informed about the car. Would love to More

by Bookbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Polk
January 23, 2017

Excellent It was an excellent experience. Everything was timely and treated very professionally. Especially my man Joey Abdullah. I was in the service departmen More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaq Daniel, Alfred Polk
January 21, 2017

Excellent service ! Always a pleasure to have my vehicle serviced. Go out my way to travel from Chattanooga to Cleveland for my services . Would definately make the tri More

by Barbara Palmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
January 21, 2017

Outstanding Customer Service I flew in from out-of-state to purchase a high end Ford from them. The service was outstanding. They arranged to pick me up at the airport. I was m More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Lopez
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