Toyota of Cleveland

Ready to sell a car and close the deal Salesmen and salesmen managers are very friendly and polite. They seemed to want to go the extra mile in order to close the deal . The customer can ge Salesmen and salesmen managers are very friendly and polite. They seemed to want to go the extra mile in order to close the deal . The customer can get so information before they go into the showroom the sales people have to be on top of their game. More

World Class Experience with Top-Notch Professionals I was highly impressed by the environment of the Toyota of Cleveland dealership. In fact, It is the best I have ever experienced when I bought a new I was highly impressed by the environment of the Toyota of Cleveland dealership. In fact, It is the best I have ever experienced when I bought a new car. It was a true pleasure to have Ms Reta Maynor assist me in the sales process by providing comprehensive answers to all of my questions (which were enormous and complex) and demonstrating the features to me in great detail both before and after the sales transaction. She is a class act and possesses a depth of knowledge and passion for her work. The management of Toyota of Cleveland should be very proud of her professional dedication and the Toyota Motor Corporation of America should be grateful for her endless commitment to customer service. Previously, I visited a rival dealership and my experience was underwhelming as nobody anything about the options equipped on the vehicle and failed to offer me the opportunity to even test drive the type of vehicle I purchased. By far, Ms. Maynor is the best sales associate that I have encountered. I would highly recommend my friends to visit the Toyota of Cleveland dealership in the future and to seek the consultation of Ms. Maynor. I would be remiss if I did not mention that the Finance specialist Me. Zane Carpenter who I dealt directly with in the contract process and service agreements was enormously helpful and reassuring that 0% financing for 60 months was the best way for me to finance my purchase. I would like to thank the other personnel Mr. Gregg Bain, Mr. Brad Doty, Mr. Monte Burney, Mr, Tyler Rutledge and Mr.JR Willoughby for their friendliness, courteousness, and thoughtfulness in ensuring my overall experience was stress-free and successful! Most sincerely, with deep gratitude to all, especially Ms. Reta Maynor. More

Great buying experience I had a great experience with the dealership. Everyone I worked with was pleasant and took good care of me. I appreciate everything they did for me. I had a great experience with the dealership. Everyone I worked with was pleasant and took good care of me. I appreciate everything they did for me. More

New car We bought a new highlander. Everyone was very helpful and nice. We always buy from Toyota of Cleveland and would never shop for toyotas anywhere else We bought a new highlander. Everyone was very helpful and nice. We always buy from Toyota of Cleveland and would never shop for toyotas anywhere else More

Great experience Toyota of Cleveland is always our #1 place to shop for vehicles. Brad Doty was very helpful and Zane Carpenter did a great job of explaining the finan Toyota of Cleveland is always our #1 place to shop for vehicles. Brad Doty was very helpful and Zane Carpenter did a great job of explaining the financial part of our purchase. More

An extremely satisfying car buying experience Helpful and knowlegable staff. Sales representative was not at all pushy. Purchasing was simple, not confusing and quick. Recommend to new or used Helpful and knowlegable staff. Sales representative was not at all pushy. Purchasing was simple, not confusing and quick. Recommend to new or used car purchasers. More

Outstanding service Friendly service and they really took the time to explain everything, They made it feel like I was not just another customer. I really appreciated tha Friendly service and they really took the time to explain everything, They made it feel like I was not just another customer. I really appreciated that and would recommend them to anyone. More

The Best Choice in Town From start to finish was an amazing experience. The friendly atmosphere extraordinary customer service. Lowest prices in town. Look forward to doing From start to finish was an amazing experience. The friendly atmosphere extraordinary customer service. Lowest prices in town. Look forward to doing business with the Toyota famil. Thanks Vimal Cedric and Tyler. More

Great service Toyota of Cleveland was willing to work with me to get me to my desired monthly payment. I was very pleased with the service there. Toyota of Cleveland was willing to work with me to get me to my desired monthly payment. I was very pleased with the service there. More

Great Experience We were looking to trade in our Acadia for something bigger. We have 3 kids and needed more comfort and room for not only the family, but all the stuf We were looking to trade in our Acadia for something bigger. We have 3 kids and needed more comfort and room for not only the family, but all the stuff that goes along with it. My husband is a Toyota man and has always wanted to put me in a mini van. Yuck right! Well, upon arriving we were greeted immediately, by Gregg and directly taken to my husbands vehicle of choice, which at first was the highlander. He was gonna try to be nice and allow me to look at something other than a van. We had just chose a target, and the salesman went straight away to fetch the keys when a heavy storm hit. We met him back at the building and went on inside to get other stuff started as we had already decided this was the place. We gave Gregg our information to get things moving along and afterwards just waited out the heavy rain with some conversation. He was very polite and we swapped stories to glide through the time. My husband and I appreciate when a salesperson can be personable, we believe it helps them get on our level and makes it easier for them to know how to assist and offer advice and much needed intel that we should know before a purchase. The sun came out and we were back out on the lot. We had looked at 2 other cars and after getting the keys and looking inside, we quickly saw the room in the highlander was slightly smaller than our Acadia and the other was the same size that we had. Now...onto the mini-van. Gregg showed us the way and gave us some specs along the way. My husband was already in love the moment we walked up on and again, Gregg went to get the key. He promptly returned as he had before and opened the back straight away. So far the room was much better. And I must admit the outside was quite nice as well. Gregg showed us how to use the keyless entry and the push to start, and insisted we take it out for a try. It was fully loaded and didn't take a full round about the building before my husband wanted it. I even drove it a ways and it was wonderful, ( but I will never admit that to him ;) )! We went back and got started with the rest of the paperwork, then onto financing. While waiting on paperwork we talked with other staff members and they helped make the waiting go smoothly as well. Overall, it was a great buying experience. And now, we love our new-to-us Toyota Sienna and all the room and amenities it has. More