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Toyota of Cleveland - Service Center

McDonald, TN

4.9
352 Reviews
Call Service Center (423) 664-9715

352 Reviews of Toyota of Cleveland - Service Center

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July 26, 2025

From the purchase to the service I have nothing but good feelings about this dealership. Everything has been so easy. More

by tacomatrd4wd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 20, 2025

Easy to schedule for recall, quick repair and return of my vehicle. Professional employees and feel they are always honest with me. More

by Mlane70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Turner
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Jul 22, 2025 -

Toyota of Cleveland responded

Thank you for trusting our team to fix your vehicle! We are happy to hear that your visit went so smoothly, and we hope to see you again at Toyota of Cleveland.

July 09, 2025

It is always a good experience when dealing with the folks at Toyota of Cleveland. More

by blackwell.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Toyota of Cleveland responded

We're glad to hear that our team provided you with such excellent care! Thank you! – Toyota of Cleveland

July 03, 2025

This dealership is amazing. I was treated amazing and like family. I was nervous and I was taken care of. Angelia is top of her game. She explained things to me and didnt make m More

by blj10162001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2025 -

Toyota of Cleveland responded

Hi! Thank you for this wonderful feedback about Angelia and our team! We appreciate your business and hope to welcome you back to Toyota of Cleveland in the future.

June 06, 2025

Excellent service! !! Always excellent service and professional service. You know exactly what you are getting with Toyota of Cleveland. More

by byroncommons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Toyota of Cleveland responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Toyota of Cleveland consistently provides excellent and professional service. We appreciate your trust in us!

June 04, 2025

Andy in service is THE BEST! His customer service is the greatest. He is very efficient and communicates wonderfully. More

by gehmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Toyota of Cleveland responded

Thank you for highlighting the exceptional service provided by Andy at Toyota of Cleveland! We're delighted to hear about your positive experience and appreciate your feedback.

May 30, 2025

The service department keeps you informed of the status and any additional work that needs to be done. The dealership still has very few new models to choose from unless a pickup is what you want. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Toyota of Cleveland responded

David, thanks for your feedback! We're glad to hear our service department kept you informed. We appreciate your patience with the current inventory and hope we can assist you further in the future! - Toyota of Cleveland

May 24, 2025

Timely appointments with great service. I will be taking my Toyota here for all future service needs. More

by Jhspataro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Toyota of Cleveland responded

We're delighted to hear that you had a great experience with our service team at Toyota of Cleveland. We look forward to assisting with all your future service needs! Safe travels!

May 14, 2025

Service was as promised, all went as expected. Check out was very convenient and courteous. Honored coupon that was sent to me by ToC. More

by jeffrey.l.bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Toyota of Cleveland responded

Jeffrey, we're delighted to hear that your service experience at Toyota of Cleveland was convenient and met your expectations. Thanks for sharing this feedback with us!

May 14, 2025

They do good work and do exactly what I want done. They let me know if anything else is needed and allow me to decide what to do about it. More

by Vondey007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Toyota of Cleveland responded

Thank you for the positive feedback about our Toyota of Cleveland team! It's our privilege to serve you and we look forward to continuing to do so in the future!

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