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Michael Hampton
Michael Hampton at Toyota of Cleveland

Michael Hampton

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Michael Hampton

June 06, 2026

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Employee Rating

They were very curtious and helpful to direct me to the waiting area and what is provided in the waiting area. Service on my car was very quick with little wait time. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia, Matthew Reagan

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Jun 06, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team’s guidance to the waiting area and its amenities made your visit smoother. We’re happy the Toyota RAV4 service was so efficient and kept your wait time brief. Thank you for the five-star rating. Justin Chretien General Sales Manager 423-664-9715

June 05, 2026

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Employee Rating

Very friendly staff. Kept me informed on progress and we're able to answer all my questions. Service was fast and cplete More

by STEPHEN65
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Recommend Dealer
Yes
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Jun 05, 2026

Toyota of Cleveland responded

It’s great to know our team kept you updated and answered all your questions. We’re pleased the service on your Toyota pickup was both fast and thorough. Thank you for the five-star review. Justin Chretien General Sales Manager 423-664-9715

May 30, 2026

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You're service department is awesome 👌 They have been friendly, helpful, and gone above and beyond to make sure our air conditioning was fixed and working perfect. And all covered with the great warranty More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Julien Allinder, Luis Mendez, Angelia Caronia, Matthew Reagan, Alison Smith , Eddie Shadgett

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May 30, 2026

Toyota of Cleveland responded

We’re delighted our service department provided friendly and helpful assistance to get your Subaru Crosstrek Hybrid’s air conditioning running perfectly under warranty. Thank you for recognizing our team’s efforts. We look forward to serving you again. Justin Chretien General Sales Manager 423-664-9715

May 15, 2026

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Great service ! Did everything I needed I love how they offer snacks and drinks while you wait . Very friendly and helpful . More

by ANGELGEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Luis Mendez, Angelia Caronia, Matthew Reagan, Alison Smith , Eddie Shadgett

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May 15, 2026

Toyota of Cleveland responded

Thank you for bringing your Camry Hybrid in for service and for sharing your positive feedback. We’re glad you enjoyed the snacks and drinks and found our team friendly and helpful. Justin Chretien General Sales Manager 423-664-9715

May 10, 2026

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Very fast. Have used them since I bought my truck new at this location. Great folks in service department. More

by Joann323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Durbin, Angelia Caronia

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May 10, 2026

Toyota of Cleveland responded

Thanks for bringing your Tacoma back for service. We’re glad our team could get you in and out so quickly. We look forward to assisting with your next maintenance visit. Justin Chretien General Sales Manager 423-664-9715

April 27, 2026

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Thank you for taking care of my son's Venza. Thank you again and appreciate the followup More

by strick
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Service Time
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Recommend Dealer
Yes
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Apr 27, 2026

Toyota of Cleveland responded

It’s great to know we could take care of your son’s Toyota Venza and that our follow-up was helpful. Michael appreciates your kind words and we look forward to assisting with any future service needs. Justin Chretien General Sales Manager 423-664-9715

April 27, 2026

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Professional, courteous, friendly, respectful, and answered any questions I had pertaining to my recent purchase. More

by BETTYDAVIS
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 27, 2026

Toyota of Cleveland responded

We’re delighted you found our staff professional, courteous, and responsive to your questions about your recent Toyota purchase. Thank you for choosing us, and we look forward to serving you again. Justin Chretien General Sales Manager 423-664-9715

April 24, 2026

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Employee Rating

I like this dealership there close is home easy to deal with everybody is very nice and helpful More

by MIT_XAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Peek, Angelia Caronia, Alison Smith

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Apr 24, 2026

Toyota of Cleveland responded

We’re delighted our convenient location felt close to home and made your Toyota Tundra service easy. Thank you for recognizing how helpful our team can be. Justin Chretien General Sales Manager 423-664-9715

April 22, 2026

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Employee Rating

It is always a very pleasant visit. Everyone is always friendly and very helpful . More

by Steiman1944
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

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Apr 23, 2026

Toyota of Cleveland responded

Thank you for trusting us with your Toyota RAV4 service. We’re delighted to hear each visit is pleasant and our team is friendly and helpful. We look forward to your next appointment. Justin Chretien General Sales Manager 423-664-9715

April 13, 2026

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Employee Rating

Everyone from the receptionist, Makayla, I think was her name, to Michael, to Cameron went above and beyond to help me. Best experience I’ve ever had with an auto dealer, by far. More

by BDKELLY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Crystal Thompson, Austin Calfee , Cameron, transporter

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Apr 13, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team went above and beyond during your Toyota service. We’ll share your compliments with Michael. Thank you for letting us know about your experience and we look forward to seeing you again. Justin Chretien General Sales Manager 423-664-9715

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