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Michael Hampton
Michael Hampton at Toyota of Cleveland

Michael Hampton

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Michael Hampton

April 27, 2026

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Thank you for taking care of my son's Venza. Thank you again and appreciate the followup More

by strick
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Yes
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April 27, 2026

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Professional, courteous, friendly, respectful, and answered any questions I had pertaining to my recent purchase. More

by BETTYDAVIS
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Yes
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April 24, 2026

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I like this dealership there close is home easy to deal with everybody is very nice and helpful More

by MIT_XAD
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Recommend Dealer
Yes

Other Employees Tagged: Andy Peek, Angelia Caronia, Alison Smith

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Apr 24, 2026

Toyota of Cleveland responded

We’re delighted our convenient location felt close to home and made your Toyota Tundra service easy. Thank you for recognizing how helpful our team can be. Justin Chretien General Sales Manager 423-664-9715

April 22, 2026

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It is always a very pleasant visit. Everyone is always friendly and very helpful . More

by Steiman1944
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

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Apr 23, 2026

Toyota of Cleveland responded

Thank you for trusting us with your Toyota RAV4 service. We’re delighted to hear each visit is pleasant and our team is friendly and helpful. We look forward to your next appointment. Justin Chretien General Sales Manager 423-664-9715

April 13, 2026

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Everyone from the receptionist, Makayla, I think was her name, to Michael, to Cameron went above and beyond to help me. Best experience I’ve ever had with an auto dealer, by far. More

by BDKELLY81
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Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Crystal Thompson, Austin Calfee , Cameron, transporter

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Apr 13, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team went above and beyond during your Toyota service. We’ll share your compliments with Michael. Thank you for letting us know about your experience and we look forward to seeing you again. Justin Chretien General Sales Manager 423-664-9715

April 13, 2026

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Very courteous and helpful, listen to you and try to help you with your problems. More

by wolfinthenight
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Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia , Mechanic personnel

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Apr 13, 2026

Toyota of Cleveland responded

Thank you for highlighting how polite and attentive our team was while helping with your Toyota Tacoma Hybrid. Angelia and Michael will be pleased to hear your feedback. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

April 12, 2026

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Great communication. Service was efficient and quick. Friendly staff, informative, and knowledgeable regarding my Tacoma Trailhunter. More

by Smoknbutt99
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Yes
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Apr 12, 2026

Toyota of Cleveland responded

Thank you for the five-star review. We’re glad our team delivered clear communication and efficient, friendly service for your Tacoma Trailhunter Hybrid. Please reach out whenever you need assistance again. Justin Chretien General Sales Manager 423-664-9715

April 11, 2026

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Salesman very friendly, professional, and attentive. The service department is first class too. I love Toyota of Cleveland and will stop here first in my new car search every time! More

by MPOORE6
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Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Crystal Thompson, Luis Mendez, Angelia Caronia, Alison Smith

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Apr 11, 2026

Toyota of Cleveland responded

It’s fantastic to hear our sales staff and service department provided friendly, professional, and attentive care for your Toyota RAV4 Hybrid. We look forward to your next car search and appreciate you making us your first stop. Thank you for sharing your experience. Justin Chretien General Sales Manager 423-664-9715

April 10, 2026

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They were very professional and nice. I appreciated that he showed me to my car and the video of my car was really unexpected and icing on the cake! More

by Bobbie
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Yes
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Apr 10, 2026

Toyota of Cleveland responded

Michael and our service team are pleased you felt well cared for and that the video walkthrough of your Toyota Highlander was a welcome surprise. We appreciate your feedback and hope to assist you again soon. Justin Chretien General Sales Manager 423-664-9715

April 07, 2026

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Friendly Very thorough Easy to make an appointment They explained everything very well and clearly More

by LIDELLEH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Eddie Shadgett, Luis Mendez, Angelia Caronia, Matthew Reagan, Alison Smith

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Apr 07, 2026

Toyota of Cleveland responded

Thank you for highlighting how simple it was to set up your appointment and for mentioning the friendly, thorough care during your Toyota Tacoma service. We’re glad our team could explain every detail clearly. We look forward to helping you with your next visit. Justin Chretien General Sales Manager 423-664-9715

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