Michael Hampton

Everybody is great at this dealership from the service to the sales Kenny Jones is a great person and sales person this is the third car I have bought from him if there is a forth I hope it will be him tha the sales Kenny Jones is a great person and sales person this is the third car I have bought from him if there is a forth I hope it will be him that sales it to me crystal did the paperwork and I have had good luck I got her all three times as well she is a breath of fresh air love her to death never had a bad experience at toyota of cleavland toyota is a reliable vehicle and the guys and gals at cleavland toyota are a reliable team the owner should be proud of this team and I hope he is More

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First time going to this dealer for service, Michael greeted me. He never asked my name just ran the vin and said wait in the lobby. Once the service was done. They would not give me my car back. I boug greeted me. He never asked my name just ran the vin and said wait in the lobby. Once the service was done. They would not give me my car back. I bought it used. Because no one ever asked my name it was still under the other owner. I was seconds from having to call the cops to run the license plate to prove I owned it. Every time I have gone for service it has been something weird. I was using the sticker they use for oil changes. Today I was told I’m out of the prepaid ones because I come in every 5k miles not 10k. I informed them I was never told 10k I was just going by what the sticker said. The sticker has always said 5k. This place is ridiculous! I live about 2 miles from them it’s just easier for me to use them. To my knowledge they do at least change the oil and rotate the tires, I hope! More

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Always have great and friendly service. They always go above and beyond to help. Awesome service! They always go above and beyond to help. Awesome service! More

by Hoffersj121 Verified Customer Verified Customer

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Awesome service! Very detailed service technicians who go above and beyond expectations to make sure they take care of all aspects of your concerns. Dropoff is very e Very detailed service technicians who go above and beyond expectations to make sure they take care of all aspects of your concerns. Dropoff is very easy, the waiting area is well lit and comfortable with plenty of seating so you don’t feel crowded or uncomfortable. More

by alderman365 Verified Customer Verified Customer

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It was good, the service took a while with me waiting there almost 3 hours there almost 3 hours More

by razzledazzle061980 Verified Customer Verified Customer

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They are very good with making you feel at home. They have serviced my vehicles for over 10 years. They have serviced my vehicles for over 10 years. More

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Good service and knowledgeable staff. Had my vehicle ready prior to the time I was told it would be ready. Had my vehicle ready prior to the time I was told it would be ready. More

by MTCook Verified Customer Verified Customer

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This dealership went above and beyond for me. They inspected my vehicle all over before I left on a 9 hour trip. They answered all of my questions and took care of all of my concerns. They inspected my vehicle all over before I left on a 9 hour trip. They answered all of my questions and took care of all of my concerns. More

by HARPER.LEE03 Verified Customer Verified Customer

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Would love to see the service reps dress more professionally and take pride in themselves. professionally and take pride in themselves. More

by GANDSWARREN Verified Customer Verified Customer

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The dealership itself is okay. Micheal is extraordinary! I had to wait almost 2 hours for a tire balance and an oil change. Micheal is extraordinary! I had to wait almost 2 hours for a tire balance and an oil change. More

by patsandus Verified Customer Verified Customer

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