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Michael Hampton
Michael Hampton at Toyota of Cleveland

Michael Hampton

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
57 Reviews
5.0

57 Reviews

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57 Reviews of Michael Hampton

September 06, 2026

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Employee Rating

My receipt says fluids filled but were not filled. I was totally out of washer fluid it took a gallon to fill and the pink radiator fluid is extremely low now I’ll have to fill that also. They seemed More

by KATHYKOGUT
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

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Sep 07, 2026

Toyota of Cleveland responded

Thank you for bringing this to our attention, Kathy. We apologize for the oversight and any inconvenience it caused. Please reach out to our service team so we can resolve this for you. Thank you, Toyota of Cleveland. Justin Chretien - GSM - 423-664-9715

September 02, 2026

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Employee Rating

I love your warranty manager and would like to cake her out on a date More

by jimmiebrown0559@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Tom Trout, Anthony Durbin, Andy Peek, Susan Tubbs, Matthew Raymond, Angelia Caronia, Matthew Reagan, Alison Smith

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Sep 02, 2026

Toyota of Cleveland responded

Hi Jimmie! Thank you for your confidence in Toyota of Cleveland! We appreciate your business.

September 02, 2026

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Employee Rating

Relaxing atmosphere while waiting for service to complete. All service associates were cordial and knowledgeable of why I was there. More

by rkobet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

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Sep 02, 2026

Toyota of Cleveland responded

We’re glad our team made your visit the best it could be at Toyota of Cleveland! Thank you for sharing your review, and we hope you stop in again soon! Safe travels!

August 29, 2026

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Michael is excellent. He stayed on top of everything I would continue my business with them More

by Vondey007
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

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Aug 29, 2026

Toyota of Cleveland responded

Your praise for Michael highlights the attentive care our service team strives to provide for your Camry Hybrid. Knowing you’ll keep returning for service means a lot to our team. Justin Chretien General Sales Manager 423-664-9715

August 28, 2026

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Employee Rating

Great service and quick service. Jessica was very helpful We will be back for future service More

by millerjeffreyd
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

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Aug 28, 2026

Toyota of Cleveland responded

Prompt, attentive service is what our service department aims to deliver every time. Knowing you found the service on your RAV4 both fast and helpful means a lot to our team. We look forward to assisting you with future maintenance. Justin Chretien General Sales Manager 423-664-9715

August 19, 2026

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Employee Rating

Nice service . Thank you everyone .I will be back for next time. Have bless day. More

by akaraseva3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Angelia Caronia, Matthew Reagan, Alison Smith , Luis Mendez

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Aug 19, 2026

Toyota of Cleveland responded

Thank you for the five-star rating and for recognizing our service on your Toyota Corolla Cross. We look forward to seeing you again soon. Justin Chretien General Sales Manager 423-664-9715

August 16, 2026

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Employee Rating

Courteous and the advisors listen to my needs. The parts department was also helpful a few days prior to my visit. More

by susanbarnett54
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

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Aug 16, 2026

Toyota of Cleveland responded

We’re glad our service advisors took the time to understand your needs and that our parts department was able to assist you before your visit. Hearing your kind words and five-star rating means a lot to our team. Justin Chretien General Sales Manager 423-664-9715

August 14, 2026

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I like the Toyota team there in Cleveland Tennessee and I will recommend them to everyone 👍 More

by mawgrand9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Anthony Durbin, Andy Peek, Angelia Caronia, Matthew Reagan, Alison Smith , Luis Mendez

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Aug 15, 2026

Toyota of Cleveland responded

Hearing that you’d recommend our service department to everyone means a great deal to our team. We’re glad our crew in Cleveland made your service visit for your Kia Sportage enjoyable. Justin Chretien General Sales Manager 423-664-9715

August 10, 2026

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Employee Rating

Good customer service and knowledgeable people Michael and the entire staff was very nice and friendly More

by blj14
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

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Aug 10, 2026

Toyota of Cleveland responded

Knowing you found the service on your Toyota 4Runner knowledgeable and welcoming means a lot to our service department. Michael will be pleased by your kind words about his assistance. Justin Chretien General Sales Manager 423-664-9715

August 07, 2026

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Employee Rating

Very thorough analysis of vehicle and good communication from the technicians. Also was glad to take advantage of the prepaid service offer. More

by Dennis Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

Print
Aug 07, 2026

Toyota of Cleveland responded

Knowing that our detailed inspection and clear updates met your expectations means a lot to our service department. We’re glad you could take advantage of the prepaid service offer for your Grand Highlander Hybrid. Justin Chretien General Sales Manager 423-664-9715

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