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Toyota of Des Moines

Grimes, IA

4.7
6,938 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,938 reviews

April 07, 2024

Eric was fantastic when helping us purchase our new car! His communication was superb and he explained things to us very well since we were first time car buyers. Highly recommend him to anyone! More

by CARLYETOWNSEND28
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Des Moines responded

Toyota of Des Moines scores again! Eric sounds fantastic, perfect for first-time buyers. Thanks for recommending him!

April 07, 2024

I hope someone send this to the owners of Toyota of Des Moines. My service adviser Justin should be moved to upper management so he can teach everyone else how to treat your customers. Justin is the best More

by ellynunezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Des Moines responded

Justin shines at Toyota of Des Moines! Thank you for the feedback.

April 07, 2024

Chad and Andrew were awesome! We’re ready for us when we arrived at the dealership. Finance Department got us in and out! No long wait time like we have experienced at other deale More

by Brenda Scaletta Bri-Bre Construction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New sales guy with Andrew very nice!!
Apr 08, 2024 -

Toyota of Des Moines responded

Toyota of Des Moines all-stars! From Chad & Andrew to finance, you loved it all! We're thrilled to hear it was the best purchase experience ever!

April 06, 2024

Very good experience in buying my new car. Sales rep very pleasant and easy to work with. More

by JEANNE29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Des Moines responded

Delighted to hear it was a very good experience! We appreciate you recognizing that your sales rep was pleasant and easy to work with. Welcome to the Toyota family!

April 06, 2024

Great salesman and dealer Love the 10 year 200,000 power train warranty at no charge More

by Al
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Des Moines responded

We're thrilled you had a great experience with our salesman and love the peace of mind our 10-year/200,000-mile powertrain warranty provides! Welcome to the Toyota family!

April 06, 2024

They listened to our needs and desires and matched us to a car we love. More

by SMBLHARRELL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled we listened well and found you the perfect car. Thanks for choosing Toyota of Des Moines!

April 06, 2024

It was a smooth trade and buy. My only complaint is the amount of time it took. I think it was at least 2 2/2 hours. More

by BKING832
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Des Moines responded

Glad to hear the trade-in and buying process itself went smoothly! We appreciate your feedback about the time it took. We're always looking for ways to improve efficiency and minimize wait times. Thanks for choosing Toyota of Des Moines!

April 06, 2024

I feel this is a great place to get my Toyota serviced after the sale, but lately the service department has lacked some what on my service More

by TAMILYNNREMPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Des Moines responded

Thanks for your feedback about your recent service experience. We take all customer concerns seriously and use them to improve our service department. Thank you again for visiting Toyota of Des Moines!

April 06, 2024

Service department left my car in service mode, when I purchased the car, everybody was so friendly and helpful now after the fact, not quite as friendly, not quite as helpful. not talking about the serv More

by JIMMILLARD56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Des Moines responded

Thanks for your feedback about your recent service experience. We take all customer concerns seriously and use them to improve our service department. Thank you again for visiting Toyota of Des Moines!

April 06, 2024

Easiest dealer purchase I've ever had. No excessive pressure and Shane Siegle mananaged to secure a rare species for me (manual transmission Tacoma, because I'm one of those weirdos who ju More

by lbryant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Des Moines responded

Sounds like a win-win! No pressure and a rare find - Shane sounds like a superstar! Manual transmission Tacoma owners are a special breed, and we're happy to serve them. Welcome to the Toyota family!

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