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Toyota of Des Moines

Grimes, IA

4.7
7,007 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,007 reviews

March 02, 2021

Steve Henigan was the best salesperson to work with. He made it simple and fast with no bull. I came in over my lunch hour and drove my new car home that evening. Excellent More

by Kimrhutch
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Toyota of Des Moines responded

Thank you for the wonderful feedback about Steve! We are thrilled that your experience was so smooth and easy!

March 01, 2021

I purchased a new RAV4 and satisfied with the car and the service. Responsive staff and knowledgeable on the vehicles. Would purchase from there again in the future. More

by Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Hickenbottom, Spencer Stover, Tracy Edmiston
Mar 01, 2021 -

Toyota of Des Moines responded

Thank you, Lane, and congratulations on your new RAV4! We look forward to working with you again when your vehicle needs a tune-up or you're in the market for an upgrade.

February 28, 2021

Good welcoming atmosphere at this location! We love Toyota cars and the team works hard here. This is our fourth Toyota and we’ll keep coming back. More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Toyota of Des Moines responded

Thank you, Ian, for the positive feedback. We're happy to hear you had such a positive experience with us. We look forward to working with you again when you're in the market for another Toyota!

February 28, 2021

Good experience from on line shopping to closing the sale. Delivery was great, care was taken to show me where the Easter eggs hide in the electronics how to use the apps. Business office was fine, in a More

by Jbeckart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in delivery
Mar 01, 2021 -

Toyota of Des Moines responded

Thank you for the feedback about your experience with us. We are happy to hear we could help you find a new car during your time with us. We look forward to working with you again.

February 28, 2021

The service was great from the time I drove in until the parts were received and replaced. Everything went smoothly. Thank you. Everyone was very professional. More

by rumelhartp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Toyota of Des Moines responded

Thank you for sharing your experience with us. We are so glad to hear that it went smoothly and you were given great service. We will let our service team know that they did a fantastic job helping you out. We appreciate the feedback and we look forward to helping you out again in the future.

February 26, 2021

Friendly helpful superior service. Service advisor knowledgeable and extremely confident. Excellent attributes! I can’t even imagine taking my vehicle anywhere else for repairs. Y’all need more serv More

by Joeleod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Mar 01, 2021 -

Toyota of Des Moines responded

Thank you for the wonderful review! We truly appreciate that you shared how excellent your experience with us was. We will share your kind words with David. Sounds like he did a great job helping you with your vehicle. Thanks again and we look forward to seeing you again.

February 23, 2021

Great environment! I went in not intending to only test drive the Tacoma, but the trucks quality and the no pressure informative nature of my staff had me quickly changing my mind! Also, their warranty is More

by Jamesmarek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harris
Feb 24, 2021 -

Toyota of Des Moines responded

Thank you for your kind review! We are absolutely ecstatic to hear our team was able to not only get you into the vehicle you wanted but also at the price you needed! Come back and see us again soon!

February 23, 2021

Emily Wagner was the Service Advisor. Overall another great experience. Very timely service. In and out quickly and professionally. Couldn't ask for anything else. More

by johnmacd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner, David Marchant
Feb 24, 2021 -

Toyota of Des Moines responded

Thank you for taking the time to leave us such a great review! We are thrilled to hear Emily was able to make your service experience a fantastic one. Please do not hesitate to let us know if you need anything else!

February 21, 2021

Andy was great, the sales manager was very friendly and attentive. The finance person, Ryan, was efficient. The guy that explains the vehicle was fantastic and Andy stayed until we left the dealership. Sup More

by ralverio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Toyota of Des Moines responded

Thank you for leaving us this great review! Customer service is one of our top priorities and we are so glad to hear how much you enjoyed working with him, Please let us know how we can continue to help with your car and service needs!

February 21, 2021

We worked with Derek. He was so nice. He made me feel like we got a good deal and good choice. We will come back. More

by CANHLX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Canh X Le
Feb 22, 2021 -

Toyota of Des Moines responded

Thank you for the kind words! Derek is a great asset to our team and was more than happy to help. Come back and see us again soon!

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