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Toyota of Des Moines

Grimes, IA

4.7
4,723 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 4,723 reviews

May 09, 2024

Very kind and knowledgeable. Made the process very easy. Stayed after hours to get us in the vehicle. More

by Poopy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 09, 2024

The service tech was very helpful answering all my concerns. He explained the solution, showed me the bulletin and listened very well. The diagnostic team did what I asked. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
May 10, 2024 -

Toyota of Des Moines responded

lease feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

May 09, 2024

From out of town and place seemed to be fair. I would come again when in town More

by pdoetsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Thanks for choosing us!

May 09, 2024

Very kind and knowledgeable. Made the process very easy. Stayed after hours to get us in the vehicle. More

by Poopy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

May 08, 2024

Came in for an oil chains and some other work to be done on my Camry and inform me that it only been about 1500 miles since my last oil change dealerships would’ve just went ahead and change the oil and cha More

by shortacus57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

May 08, 2024

Very professional and timely. I will also likely buy my next vehicle there. Thank you. More

by BRIAN.P.LORBER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Des Moines responded

Come back and see us anytime!

May 08, 2024

Having my Toyota service at Toyota of Des Moines is the best customer Service friendly. More

by COLLEEN0189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 08, 2024

Dealership has always been timely and responsive to my needs. People are polite, and willing to go the extra mile. When they mess up, which is rare, they accept responsibility. More

by FANDFLYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

May 07, 2024

The gentleman that helped me was very nice and courteous. Was told it would/could be almost an hour for an oil change. Think it was just around 45 minutes. Thanks ! More

by donvicki1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think I worked with Justin...
May 08, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

May 07, 2024

We had a great experience. Everyone was easy to work with and the process was fast. More

by SWAIMIES5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Beckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

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